Patient Services Coordinator
University Of Chicago Medical Center
08.2021 - Current
- Contacted insurance company to verify patient coverage before visit.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Sent medical and surgical questionnaire forms to patients to obtain missing information.
- Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
- Inputted accurate patient insurance, billing and payment information in Epic.
- Inputted accurate patient insurance, billing and payment information in Epic.
- Inputted accurate patient insurance, billing and payment information in Epic.
- Respected patients by recognizing rights and maintaining confidentiality.
- Used Epic to maintain electronic patient files, successfully maintaining patient files.
