Skilled in patient support and training, adept at building relationships and improving community outreach. Excelled in roles requiring clear communication and patient needs assessment, significantly impacting client and business outcomes.
Overview
16
16
years of professional experience
Work History
Grocery Manager
Natural Grocers
04.2024 - Current
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Orchestrated performance-oriented environment by closely supporting team members.
BHT/Case Manager
Bridge House
01.2009 - 03.2020
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions.
Facilitated individual and group sessions to promote positive behavior change for clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.