Kelli Porter
Boulder City
Summary
Dynamic Administrative Assistant with a proven track record at Clark County School District, excelling in service excellence and accurate data entry. Enhanced communication and improved customer satisfaction ratings by effectively managing inquiries and maintaining confidentiality. Proficient in Microsoft Excel and adept at organizing filing systems to streamline operations.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Clark County School District, CCSD
02.2000 - Current
- Coordinated daily office operations, enhancing communication between departments and staff.
- Maintained organized filing systems, enhancing document retrieval efficiency and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
No Degree - Hotel Management
College of Southern Nevada
Las Vegas, Nevada, NVHigh School Diploma -
Moapa Valley High School
Overton, NV06-1987
Skills
- Service excellence
- Accurate data entry
- Proficient in computer applications
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Computer proficiency
- Filing
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Scheduling and calendar management
- Excel spreadsheets
- Appointment scheduling
- Spreadsheets
- Multi-line phone systems
- Confidential document control
- Letter preparation
Timeline
Administrative Assistant
Clark County School District, CCSD
02.2000 - Current
No Degree - Hotel Management
College of Southern Nevada
High School Diploma -
Moapa Valley High School