Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kelli Ramsey

Mobile,New York

Summary

Dynamic professional with extensive experience as a Residential Manager at TRC, excelling in optimizing housing allocation and enhancing community engagement. Proven ability in training and mentoring staff, coupled with strong organizational skills. Recognized for improving operational efficiency and fostering positive relationships, ensuring compliance and satisfaction among residents and team members.

Work History

Residential Manager

TRC
  • Supervised daily operations and ensured compliance with safety standards.
  • Coordinated resident activities to enhance community engagement and satisfaction.
  • Managed housing allocation processes, optimizing space utilization and occupancy rates.
  • Led staff training sessions to improve service delivery and operational efficiency.
  • Developed maintenance schedules, reducing downtime and repair costs.
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
  • Key to Purchase and Accounts payable/receivables

Office Manager

H Jack's Plumbing & Heating
  • Coordinated office operations, ensuring seamless communication between departments and clients.
  • Managed scheduling and calendar activities to optimize executive time and efficiency.
  • Streamlined office procedures, improving workflow and administrative support across teams.
  • Developed training materials for new hires, enhancing onboarding experience and knowledge retention.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.

Education

BBA - Business And Accounting

Jamestown Business College
NY
05-2010

Skills

  • Positive working relationships
  • Written and verbal communication
  • Training and mentoring
  • New staff orientation
  • Payroll procedure oversight
  • Effective customer communication
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability
  • Multitasking
  • Excellent communication
  • Organizational skills

Accomplishments

I served for The United States Air Force

Timeline

Residential Manager

TRC

Office Manager

H Jack's Plumbing & Heating

BBA - Business And Accounting

Jamestown Business College

Similar Profiles

CREATE PROFILE