Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Ricevuto

Washington,NJ

Summary

9 Professional Years of customer service administrative experience in the medical field working in various departments working directly with patients in-person/ virtually. 12 Years of Customer services seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Adept quickly learning new technologies and processes for driving success. Organized and dependable candidate who can work independently or in a team environment with success as well as managing multiple priorities with a positive attitude. As a student in high school, received student renaissance student of the month. As a student In college, recieved an honor for deans list. In my professional career, recieved employee of the month.

Overview

12
12
years of professional experience

Work History

Pre-Cert Specialist

Hunterdon Cardiovascular Associates
2021.11 - Current
  • Supports approval and payment from third party payers for clinical testing ordered by provider
  • Works within framework of integrated delivery system (IDS) at Hunterdon Healthcare to obtain in-system medical documentation to support request for approvals.
  • Uses sound clinical knowledge of cardiovascular therapies to match provider documentation to requested diagnostic testing in order to obtain approvals.

• Obtains pre-certs from insurance about 30-50 daily

companies electronically and by phone

• Outpatient & In-Patient cardiac testing

• MRI and MRA testing

• Procedures

• Processes appeals when testing is denied by insurance company

• Arranges peer to peer meetings for all denials

• Keeps a log of all outpatient testing for all Hunterdon Cardiovascular sites and hospitals

• Maintains safe, secure, and healthy work environment by following, and enforces standards and procedures; complying with legal regulations.

• Protects operations by keeping patient care information confidential; follows HIPAA regulations

PATIENT FINANCIAL COORDINATOR

IVIRMA
2015.02 - 2021.11
  • Review physicians schedule on daily basis to ensure that all new patients/return-to center patients have financial consult (in-person or via phone) to review and answer questions on financial policies and requirements need to ensure that patients will receive maximum benefits from their policies.
  • Manage assigned patients' financial issues throughout their treatment plan to ensure authorizations have been received, patients are financially cleared to start cycles.
  • Follow-up with patients during their treatment plan process to ensure patients pay outstanding co-payments, balances, coinsurance.
  • Answer patients calls/ and/or correspondence as it pertains to billing questions financial policies, claims, submission and any other finance related issue. 30-50 daily.
  • Manage time effectively to complete daily assignments as required
  • Maintain operations by following finance department policies and procedures as well as by studying existing and new credit and insurance information
  • Support finance department by effecting daily and monthly close as directed.
  • Contribute to team effort by maintaining excellent rapport and working relationships with patient services and supporting front desk actively as needed; cooperate with other RMA departments.

F&I Billing

Kemper Kia
2014.09 - 2015.02
  • Handled billing transactions for sales department when vehicles are purchased.
  • Assisted customer service/sales department with internet leads and follow up with prospects through email and phone on their vehicle inquiry. over 100 daily.
  • Stock in bound inventory,
  • Maximized material usage through strategic nesting of parts, reducing waste and cutting costs.

E-BUSINESS ACCOUNT ADMINISTRATOR

ADESA
2012.03 - 2014.09

• Reporting to designated manager, work directly with internet dealer base as well as supplement ADESA auction efforts to ensure exceptional service is met at all times.

  • Assist e-Commerce department to increase internet business, administration of Live Block and Dealer Block sales, establishment of strong dealer relationships, and meet overall company goals.
  • Performs duties assigned by designated manager. Practice and ensure that company policies and procedures and state or federal laws are followed at all times.

Education

Associate of Arts - Liberal Arts And General Studies

Raritan Valley Community College
Somerville
12.2014

Associate of Science - Business Management

Raritan Valley Community College
Somerville, NJ
08.2011

Skills

  • Proficient in- MS Office (Word, Excel, PowerPoint, Outlook), Internet, Sales Force, Quick Books, Auction Track and AMS software, Auto Mate/Customer Mate software, Ulti-Pro, Artemis, Intergy, Pay Junction, Navinet, and Availity. Epic, NextGen, Order facilitator,
    • Time management
    • Leadership/trainer/mentor

    Timeline

    Pre-Cert Specialist

    Hunterdon Cardiovascular Associates
    2021.11 - Current

    PATIENT FINANCIAL COORDINATOR

    IVIRMA
    2015.02 - 2021.11

    F&I Billing

    Kemper Kia
    2014.09 - 2015.02

    E-BUSINESS ACCOUNT ADMINISTRATOR

    ADESA
    2012.03 - 2014.09

    Associate of Arts - Liberal Arts And General Studies

    Raritan Valley Community College

    Associate of Science - Business Management

    Raritan Valley Community College
    Kelli Ricevuto