9 Professional Years of customer service administrative experience in the medical field working in various departments working directly with patients in-person/ virtually. 12 Years of Customer services seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Adept quickly learning new technologies and processes for driving success. Organized and dependable candidate who can work independently or in a team environment with success as well as managing multiple priorities with a positive attitude. As a student in high school, received student renaissance student of the month. As a student In college, recieved an honor for deans list. In my professional career, recieved employee of the month.
• Obtains pre-certs from insurance about 30-50 daily
companies electronically and by phone
• Outpatient & In-Patient cardiac testing
• MRI and MRA testing
• Procedures
• Processes appeals when testing is denied by insurance company
• Arranges peer to peer meetings for all denials
• Keeps a log of all outpatient testing for all Hunterdon Cardiovascular sites and hospitals
• Maintains safe, secure, and healthy work environment by following, and enforces standards and procedures; complying with legal regulations.
• Protects operations by keeping patient care information confidential; follows HIPAA regulations
• Reporting to designated manager, work directly with internet dealer base as well as supplement ADESA auction efforts to ensure exceptional service is met at all times.