Summary
Overview
Work History
Education
Skills
Timeline
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KELLI RICKER

Seattle,WA

Summary

A strong background in customer service, administrative assistance, and leasing management. Proficient in delivering exceptional customer experiences, organizing administrative tasks efficiently, and managing leasing operations effectively. Possessing excellent communication, problem-solving, and organizational skills, with a demonstrated ability to thrive in fast-paced environments. Eager to leverage academic and professional experiences to contribute positively to a dynamic team.

Overview

1
1
year of professional experience

Work History

Leasing Professional

Mack property management
Seattle, WA
12.2023 - Current
  • Conducted market research to identify potential tenants and rental rates.
  • Ensured compliance with all state and local laws regarding fair housing practices.
  • Wrote and filed reports each day on current leasing activities.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Met with clients to negotiate management and service contracts.
  • Organized and conducted weekly apartment tours for prospective tenants.

Leasing Consultant

Thrive Communities
Seattle, WA
02.2023 - 12.2023
  • Maintained accurate records of prospective renters, applications and leases.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
  • Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
  • Developed marketing strategies aimed at increasing leasing activity within the community.
  • Coordinated activities between management staff, vendors, contractors and government agencies as needed.

Sales Ambassador

Everlane
Seattle, WA
09.2022
  • Fostered relationships with customers throughout their process while creating a positive and educational Introduce and educate our customer about our Brand's mission, values, and ethos
  • Worked with my team on sales goals, product goals
  • Be flexible through shift to work in multiple zones while effectively communicating with your team.

Assistant to Administrator

University of Washington Sociology
Seattle, WA
10.2021
  • Assisted faculty and students with questions while answering phone calls and emails, coordinated meetings and made proper arrangement, determined what needed to be communicated to staff of subsequent shifts
  • Maintained student files and charts
  • Experienced with verbal and written communication, organizational skills, and attention to detail
  • Experience with Microsoft word and Excel.

Education

Associated of Arts -

Centralia Community College

Political Science-Bachelor of Social Science -

University of Washington

Skills

  • Communication
  • Problem solving
  • Microsoft office experience Word and Excel
  • Leadership experience
  • Event Planning
  • Academic Research
  • Client research
  • Proposal Writing
  • Appointment Scheduling
  • Database Management

Timeline

Leasing Professional

Mack property management
12.2023 - Current

Leasing Consultant

Thrive Communities
02.2023 - 12.2023

Sales Ambassador

Everlane
09.2022

Assistant to Administrator

University of Washington Sociology
10.2021

Associated of Arts -

Centralia Community College

Political Science-Bachelor of Social Science -

University of Washington

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KELLI RICKER