Summary
Overview
Work History
Education
Skills
Timeline
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Kelli Robinson

Newnan,GA

Summary

Talented district manager with a proven track record of performance excellence and team member development. Expert in improving financial performance by hiring and retaining top talent, creating strategic plans and painting the vision to my team. Strong record of identifying areas of opportunity, reducing shrink, volume growth and decreasing controllable expenses. Excellent communication, interpersonal, problem solving and leadership skills. Excel in challenging and fast paced environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

24
24
years of professional experience

Work History

DISTRICT MANAGER

SIGNET JEWELERS
08.2017 - 02.2023
  • Drove sales for 13 stores in the Atlanta district, resulting in an annual volume of $9 million year ending 2022
  • Oversaw the work of an efficient team responsible for maintaining accurate sales, inventory, and order records
  • Hired and led 13 managers 63 team member and supervisors
  • Generated $1 million+ in annual sales through credit For year 2022
  • Identified, developed, and promoted talented employees in order to foster a collaborative and hardworking leadership group
  • Motivated team to exceed performance in financial targets
  • Implemented behavior-based performance training
  • Exceeded top line customer experience and drove relationship building with customers
  • Conducted routine store visits to ensure compliance to all policies, procedures, customer service, visual standards and loss prevention
  • Develop and maintain relationships with internal and external customers including business partners at the corporate level.
  • Supervised 13 locations to enforce high-quality standards of operation.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

STORE MANAGER

SIGNET JEWELERS
10.1998 - 08.2017
  • Overall operations of the store location
  • Hire, train, develop top talent to drive results
  • Maintain operational policies and visual standards
  • Managed inventory and minimized opportunity for loss.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.

Education

BUSINESS MANAGEMENT -

STRAYER UNIVERSITY
01.1996

Skills

  • Team Leadership
  • Training and Development
  • Sales Planning and Implementation
  • Performance Improvement
  • Behavioral Based Training
  • Customer Experience
  • Profit and Loss
  • Operations and Start Up
  • Financial Management
  • Customer Service
  • Budget Management
  • Delegation Skills

Timeline

DISTRICT MANAGER

SIGNET JEWELERS
08.2017 - 02.2023

STORE MANAGER

SIGNET JEWELERS
10.1998 - 08.2017

BUSINESS MANAGEMENT -

STRAYER UNIVERSITY

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Kelli Robinson