Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kelli Rogers

Boise,ID

Summary

Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.

Overview

3
3
years of professional experience

Work History

Breakfast Manager

Residence Inn by Marriott
07.2022 - Current
  • Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
  • Serviced guests with food and beverage requirements.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
  • Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
  • Established strong relationships with vendors to ensure consistent product quality and timely deliveries.
  • Assisted with training and development of food and beverage team.
  • Approached guests and employees with personable and welcoming attitude to promote friendly environment.
  • Implemented cost-control measures to optimize inventory management and reduce food waste.
  • Enhanced customer satisfaction by ensuring timely and efficient breakfast service.
  • Coordinated special events such as weddings or corporate functions held during the breakfast shift, ensuring an exceptional experience for all attendees.
  • Addressed any customer complaints or concerns promptly, demonstrating excellent problem-solving skills while maintaining professionalism.
  • Boosted employee morale through recognition programs acknowledging outstanding performance within the breakfast team.

Housekeeping S

Residence Inn By Marriot
01.2022 - 07.2022
  • Worked with front desk to respond promptly to all guest requests.
  • Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
  • Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
  • Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
  • Conducted regular room inspections to ensure adherence to cleanliness standards, resulting in higher guest satisfaction ratings.
  • Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
  • Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
  • Trained and mentored all new personnel to maximize quality of service and performance.

Education

Associate of Arts - Resort And Hospitality Management Certificate Prog

Boise State University
Boise, ID
07.2025

Skills

  • Team motivation
  • Food Preparation
  • Scheduling Staff
  • Sanitation Procedures
  • Food presentation
  • Food Safety Compliance
  • Waste Reduction
  • Ordering Supplies
  • Allergy awareness
  • Menu Planning
  • Promotions coordination
  • Teamwork and Collaboration
  • Safe Food Handling
  • Employee Supervision
  • Decision-Making
  • Supply Ordering and Management
  • Self Motivation
  • Monitoring Food Preparation

Accomplishments

  • Achieved Platinum Award Winning Hotel 2023 Award along with our Marriott staff by maintaining an intent to recommend score of at least 82 points, other guest service scores are above the brand average. Boise Residence Inn by Marriott is one of 36 hotels within Marriott to achieve this award.

Timeline

Breakfast Manager

Residence Inn by Marriott
07.2022 - Current

Housekeeping S

Residence Inn By Marriot
01.2022 - 07.2022

Associate of Arts - Resort And Hospitality Management Certificate Prog

Boise State University

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Kelli Rogers