Dynamic and compassionate Home Health Aide with a proven track record at Home Watch Caregivers of Lewisville, adept in patient care and emotional support. Skilled in vital signs monitoring and creating individualized care plans, enhancing patient satisfaction and well-being. Achieved a significant improvement in patient health outcomes through meticulous documentation and effective communication. Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Home Watch Caregivers of Lewisville
11.2024 - Current
Utilized remote monitoring tools to track vital signs and report any abnormalities to healthcare professionals.
Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
Performed wound care and dressing changes, following strict infection control protocols to promote healing.
Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Followed nutritional plans to prepare optimal meals.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Provided transportation and appointments management.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Developed individual care plans for clients based on specific needs.
Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
Monitored changes in clients' conditions to report concerns to supervisor.
Transported clients for medical and personal outings.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Provided direct personal care and administrative services to clients.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Utilized universal precautions and infection control principles in all aspects of care.
Administered medications in accordance with doctor's instructions.
Documented vital statistics and coordinated with health care providers.
Supported families through difficult times by offering emotional support and education on important care tasks.
Scheduled and coordinated medical appointments.
Developed and implemented care plans for clients.
Improved patients' comfort with massage and application of topical treatments.
Constructed cognitively stimulating activities.
Researched and recommended community resources to meet clients' needs.
Personal Nanny
Confidential
08.2023 - 11.2024
Maintained a clean and organized play area, promoting a healthy environment.
Engaged children in educational activities, promoting creativity and learning.
Organized playdates and outdoor activities, encouraging social interaction with peers.
Helped children develop essential life skills through age-appropriate tasks.
Followed family guidelines and routines to ensure consistency in care.
Ensured safety of children in various settings, including at home, during transportation, and on outings.
Created fun learning opportunities through interactive games and hands-on experiences, fostering intellectual curiosity in children.
Developed strong relationships with families, providing support and guidance through various stages of their children''s lives.
Assisted in the coordination and management of family schedules, ensuring timely arrival at events and appointments while prioritizing the best interests of the child.
Coordinated playdates with other caregivers to foster socialization among children in my care.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Taught children everyday skills and language.
Facilitated relationships with children and parents by developing caring and structured home environments.
Involved children in caring for household pets and chores.
Managed household tasks such as laundry and light cleaning to maintain an organized living space for families.
Assisted with homework completion and provided tutoring as needed, boosting academic performance.
Accompanied families on vacations or business trips to provide consistent care for their children while away from home.
Improved children''s emotional well-being by providing nurturing care and a stable environment.
Facilitated open communication between parents and children by actively listening and mediating conflicts when necessary.
Supported families by adapting to their unique needs and schedules, ensuring smooth daily transitions.
Organized daily routines that balanced educational activities, playtime, rest periods, and extracurricular commitments for optimal results.
Established trust with both parents and children by demonstrating reliability, professionalism, honesty, and empathy in all interactions.
Enhanced child development by planning and implementing age-appropriate activities.
Maintained updated knowledge of childcare best practices through professional development courses and workshops to stay current in the field.
Collaborated with parents on setting achievable milestones for their child''s development, tracking progress over time.
Provided overnight care when required, ensuring a safe and comforting environment for sleeping children.
Implemented effective behavior management strategies to address challenging behaviors and promote positive growth.
Utilized creative problem-solving skills to address unexpected situations or emergencies effectively while maintaining composure under pressure.
Promoted healthy habits through meal preparation and the encouragement of regular exercise for children.
Played games, worked on puzzles, and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Built positive and nurturing environments to support child social and emotional growth.
Led indoor and outdoor activities to entertain and occupy children.
Monitored children's play activities to verify safety.
Taught children basic life skills, manners and personal hygiene.
Encouraged children to be understanding and patient with others.
Assisted with light housekeeping duties as well as running errands.
Helped children complete homework assignments and school projects.
Supervised children engaged in physical activity, learning and social skills with peers.
Developed games and activities using arts and crafts to support learning and verbal skills.
Supervised children on playground to help develop physical and social skills.
Provided developmentally appropriate activities for children.
Organized activities that enhanced children's physical, emotional, and social well-being.
Transported children to and from activities using personal or family vehicle.
Identified warning signs of emotional and developmental problems in children.
Transported children to and from school, medical appointments, and extra-curricular activities.
Coordinated playdates and outings to meet children's physical and social needs.
Regularly traveled with family to help with vacation activities and childcare.
Car Hop
Sonic
02.2022 - 11.2023
Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Handled cash transactions accurately, ensuring proper change was given to customers.
Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Operated headset communication system to take orders quickly and accurately from customers.
Increased customer satisfaction by providing prompt and friendly service.
Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Enhanced sales by upselling menu items and promoting daily specials.
Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
Collaborated with team members to provide exceptional customer experiences.
Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
Improved efficiency by restocking supplies during downtime periods between orders.
Maximized customer loyalty through consistent attention to detail and excellent communication skills.
Maintained a clean and organized workspace for efficient food preparation and delivery.
Assisted in the training of new carhops, sharing best practices for success in the role.
Promoted teamwork among staff members by offering assistance when needed.
Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
Ensured order accuracy, double-checking each order before delivering to customers.
Answered guest questions and promoted special products.
Provided top-notch service while adhering to all health codes and regulations.
Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
Prioritized safety by following all company protocols regarding food handling and serving procedures.
Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Memorized orders and maintained [Number]% accuracy in high-traffic times.
Monitored inventory levels of condiments and disposable utensils to prevent shortages.
Streamlined order-taking process to minimize wait times for customers.
Adapted quickly to new menu items and promotions to provide up-to-date information to customers.
Processed payments swiftly and accurately, ensuring customer satisfaction.
Increased repeat business, engaging customers with friendly and efficient service.
Implemented feedback collection from customers to inform service improvements.
Facilitated clean and inviting outdoor dining area, ensuring customer comfort.
Prepared beverages and simple menu items for faster service turnaround.
Resolved customer complaints with empathy and professionalism, restoring customer confidence.
Boosted sales of promotional items, informing customers about special offers.
Maintained cleanliness and organization in serving area to uphold health standards.
Enhanced team efficiency, coordinating with kitchen staff to expedite order preparation.
Conducted routine vehicle maintenance checks for delivery service to ensure safety.
Fostered positive team environment by assisting coworkers during rush hours.
Enhanced customer experience by delivering orders promptly and with smile.
Contributed ideas for menu adjustments based on customer preferences and seasonal ingredients.
Ensured safe food handling practices were followed, reducing risk of contamination.
Trained new carhops in proper service techniques and company policies.
Improved order accuracy by double-checking details before delivery.
Improved outdoor signage visibility, arranging promotional materials for maximum impact.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Completed milkshakes and ice cream desserts for customers.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Reconciled receipt totals, cash and credit payments to address shortages.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Documented customer orders and conveyed special requests to kitchen staff.
Replenished serving stations with fresh food and cleaned up spills.
Filled out daily shift log to record amount of food prepared, used and leftover.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Brewed coffee and tea and changed out drink station syrups.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Observed customer purchases in line and differentiated between standard portions.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Retal Associate
Aerie By American Eagle
01.2022 - 11.2023
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Maintained clean sales floor and straightened and faced merchandise.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
Greeted customers, helped locate merchandise, and suggested suitable options.
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
Greeted customers and helped with product questions, selections, and purchases.
Greeted customers and provided outstanding customer service.
Managed efficient cash register operations.
Provided exceptional services and pleasant shopping experiences to retail customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Developed strong rapport with customers and created positive impression of business.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Used in-store system to locate inventory and place special orders for customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.
Wrapped, boxed and weighed bakery department products.
Performed cash, card, and check transactions to complete customer purchases.
Front of House Staff Member
Smoothie King
04.2021 - 01.2022
Worked Independently to Take care of the store and customers when needed.
Established welcoming atmosphere by greeting each guest warmly.
Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts.
Safeguarded the establishment''s reputation by strictly adhering to local health regulations and food safety guidelines during daily tasks.
Streamlined front of house operations by implementing effective organization and communication strategies with team members.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Utilized POS system to receive and process food and beverage orders.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Demonstrated knowledge of menu items and corresponding ingredients.
Kept register accurate through correct billing, payment processing, and cash management practices.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Processed customer payments and balanced cash drawers.
Verified prepared food met standards for quality and quantity before serving to customers.
Adjusted food preparation methods in accordance with customer requests.
Monitored food quality and freshness throughout day.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Restaurant Team Member
Chick-fil-a
04.2021 - 01.2022
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Prepared food orders, cooking on grill and operating fry station.
Used proper techniques to prepare food and ingredients.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Cultivated warm relationships with regular customers.
Operated register to process payments and collect cash payment for order totals.
Trained new employees by demonstrating tasks and coaching during daily activities.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Used cash registers and calculators to prepare bills, accept payments and make change.
Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bussed and reset tables to keep dining room and work areas clean.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Demonstrated knowledge of menu items and corresponding ingredients.
Kept register accurate through correct billing, payment processing, and cash management practices.
Adjusted food preparation methods in accordance with customer requests.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Monitored food quality and freshness throughout day.
Verified prepared food met standards for quality and quantity before serving to customers.
Processed customer payments and balanced cash drawers.
Utilized POS system to receive and process food and beverage orders.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Portioned and wrapped food to place directly on plates for service to patrons.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Observed diners to respond to additional requests and determine when meal completed.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Education
Bachelor of Arts - Bachelor of Science in Health Management
University of Phoenix
Tempe, AZ
05-2029
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Vital signs monitoring
Bathing assistance
Housekeeping
Dressing assistance
Light housekeeping
First aid and safety
Care plan management
Mobility support
Documentation
Patient transportation
Schedule management
[State] Driver's license
Nutrition management
Patient education
Emotional support
Bedside care
Family caregiver education
Spiritual support and companionship
Client safety and first aid
Elder care
Basic housekeeping
Special needs care
Bathing support
Activities of daily living (adls)
Home health aide
Data entry
Timeline
Home Health Aide
Home Watch Caregivers of Lewisville
11.2024 - Current
Personal Nanny
Confidential
08.2023 - 11.2024
Car Hop
Sonic
02.2022 - 11.2023
Retal Associate
Aerie By American Eagle
01.2022 - 11.2023
Front of House Staff Member
Smoothie King
04.2021 - 01.2022
Restaurant Team Member
Chick-fil-a
04.2021 - 01.2022
Bachelor of Arts - Bachelor of Science in Health Management
University of Phoenix
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