KELLI SCOGGINS
Sherman
Summary
Experienced Accounts Receivable Manager with a proven track record at enhancing cash flow and minimizing bad-debt through efficient processes and training programs within the AR department and business offices in 18 facilities. Dependable leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing successful processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
Work History
Accounts Receivable Manager
Transforming Age
10.2018 - Current
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Coordinated with external auditors to provide necessary documentation and explanations for annual audits.
- Prepared internal and regulatory financial reports, budgets and worked with federal and state entities for licensing and credentialing.
Retail Sales Associate Cashier
Blackbeard Armory & Range
11.2021 - 02.2025
- Maintained a clean and organized store environment by restocking merchandise quickly and neatly organizing shelves/displays, while also performing routine cleaning duties, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and sign up for our membership program.
- Completed NICS background checks for the purchase of firearms and performed trace searches when contacted.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing and maintained an accurate cash drawer, ensuring financial integrity.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints with empathy and professionalism, managed returns and exchanges promptly, improving store reputation and increased customer satisfaction.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Regional Account Manager
Senior Living Properties
2017 - 2018
- Established workflow processes for Business Office Managers, monitored daily productivity, and implemented modifications to improve overall performance of personnel and ensure timely and accurate billing.
- Developed training programs for new employees, ensuring a seamless integration into the company culture and work environment.
- Audited and provided oversight to ensure accurate records of all financial transactions within the each community, providing transparency and accountability in financial reporting for customers, communities and executive leadership.
Financial Healthcare Consultant
Polaris Group
2015 - 2017
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Provided on-site expert auditing of business office practices in long-term care and skilled nursing facilities throughout the United States to ensure financial software set-up was accurate, billing processes were efficient and accurate and collections and bad-debt policies were in place and being followed.
- Audited facilities on Medicare Operations Compliance in all areas, including nursing documentation, therapy documentation, Part B therapy, triple check procedures, accounts receivable, consolidated billing, ICD-10, etc. This audit required extensive review of medical records and documentation to ensure claims data submitted to Medicare is accurate and reflected in the record.
- Served as a subject matter expert on healthcare regulations, providing guidance to clients on navigating compliance requirements.
Regional Reimbursement Analyst
Brookdale Senior Living
2012 - 2015
- Served as a subject matter expert on specific payers or types of claims, contributing specialized knowledge during internal meetings or presentations aimed at improving overall team effectiveness in handling reimbursement matters.
- Maintained updated knowledge on insurance policies, coding guidelines, and industry regulations to maximize reimbursement potential.
- Developed training materials for financial software, expediting the onboarding process for Business Office Managers in a fast-paced environment.
- Verified client information by analyzing existing evidence on file.
- Checked documentation for accuracy and validity on updated systems.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Generated, posted and attached information to claim files.
- Posted payments to accounts and maintained records.
Education
Associate of Science - Health Sciences
South Plains College
Levelland, TXHigh School Diploma -
Tom Bean High School
Tom Bean, TXSkills
- Financial analysis and reporting
- AR reporting
- Auditing support
- Account reconciliation
- Software Experience: Point Click Care, MatrixCare, AHT, DDE, PECOS, Inovalon, multiple insurance portals
- Billing automation
- Cash flow management
Timeline
Retail Sales Associate Cashier
Blackbeard Armory & Range
11.2021 - 02.2025
Accounts Receivable Manager
Transforming Age
10.2018 - Current
Regional Account Manager
Senior Living Properties
2017 - 2018
Financial Healthcare Consultant
Polaris Group
2015 - 2017
Regional Reimbursement Analyst
Brookdale Senior Living
2012 - 2015
Associate of Science - Health Sciences
South Plains College
High School Diploma -
Tom Bean High School
Similar Profiles
Milin Mary MathewMilin Mary Mathew
Event Manager at Momentum: Transforming Hearts, Transforming CommunitiesEvent Manager at Momentum: Transforming Hearts, Transforming Communities
Kanti NandiKanti Nandi
Sr. Program Officer – Small Tea Growers Sustainability Program at IDH – Transforming MarketsSr. Program Officer – Small Tea Growers Sustainability Program at IDH – Transforming Markets
Natasha JosephNatasha Joseph
Home Health Coordinator at Transforming Lives Home CareHome Health Coordinator at Transforming Lives Home Care
Naomi RamirezNaomi Ramirez
Kitchen Cook at Greater Life ChurchKitchen Cook at Greater Life Church
Wendy NewtonWendy Newton
Metal Forming Machine Operator at Great Lakes ManufacturingMetal Forming Machine Operator at Great Lakes Manufacturing