Kelli Seber
Tomball
Summary
Dynamic professional with a proven track record at Cornerstone Building Brands, excelling in claims processing and customer communication. Skilled in leveraging assertiveness and problem-solving abilities to enhance customer satisfaction and streamline administrative procedures. Demonstrated success in improving efficiency and maintaining confidentiality, contributing to positive outcomes in fast-paced environments.
Overview
35
35
years of professional experience
Work History
Claims Administrator
Cornerstone Building Brands
10.2015 - Current
- Produced and filed reports to inform senior management of current activities and progress with investigations.
- Liaised with external auditors during annual audits, providing necessary documentation and support related to the organization''s risk management activities.
- Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
- Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate claim information.
- Managed a high volume of daily claims, consistently meeting deadlines without compromising attention to detail or accuracy.
- Optimized case management with establishment of best practices.
- Improved internal communication, effectively liaising between various departments to resolve issues.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Reduced claim processing time by streamlining workflows and implementing efficient practices.
- Ensured timely claim payments by diligently monitoring deadlines and following up on outstanding documents.
Cash Application Clerk
NCI Building Systems
08.2005 - 10.2015
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Assisted in month-end closing activities by ensuring all cash applications were accurately recorded and processed in a timely manner.
- Maintained compliance with industry regulations and company policies while performing all cash application tasks.
- Collaborated with the accounts receivable team to ensure timely posting of payments and reduce outstanding balances.
- Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
- Filed reports and posted daily batches in system.
- Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
- Supported credit control efforts by accurately applying payments against outstanding invoices, reducing delinquency rates.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Accounts Payable Clerk
MBCI
09.1989 - 08.2005
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Matched purchase orders with invoices and recorded necessary information.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Entered figures using 10-key calculator to compute data quickly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained compliance with internal controls and external regulations related to accounts payable processes.
- Reduced processing errors, implemented double-check system for all outgoing payments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
Education
High School Diploma -
Splendora High School
Splendora, TX05.1987
Skills
- Customer communication
- Claims processing
- Follow-up skills
- Assertiveness
- Confidentiality
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Organizational skills
- Phone and email etiquette
- Data entry
- Self motivation
- Administrative procedures
- Account reconciliation
- Microsoft office
- Multitasking
Timeline
Claims Administrator
Cornerstone Building Brands
10.2015 - Current
Cash Application Clerk
NCI Building Systems
08.2005 - 10.2015
Accounts Payable Clerk
MBCI
09.1989 - 08.2005
High School Diploma -
Splendora High School
Similar Profiles
MATTHEW MCNUTTMATTHEW MCNUTT
Territory Sales Manager at Cornerstone Building Brands - Aperture SolutionsTerritory Sales Manager at Cornerstone Building Brands - Aperture Solutions
Jeanclaudeson FleurentinJeanclaudeson Fleurentin
Team Lead at Cornerstone Building BrandsTeam Lead at Cornerstone Building Brands
Steve DavidsSteve Davids
Project Manager at Cornerstone Building BrandsProject Manager at Cornerstone Building Brands