Kelli Simmons
Madison
Summary
Compassionate nursing assistant with over two years of experience dedicated to providing exceptional patient care and fostering a comforting environment. Proven ability in conflict resolution and communication, effectively collaborating with nursing staff to enhance overall patient well-being. Committed to improving care delivery through meticulous attention to detail and assertiveness, leveraging diverse experience in childcare, retail, and food service to excel in customer service and hospitality. Passionate about creating positive experiences for patients and their families in every interaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Community Youth Worker
Running Rebels East
08.2019 - 08.2022
- Managed kitchen operations, ensuring food safety and improving service efficiency.
- Coordinated community events, fostering teamwork and enhancing local engagement.
- Executed weekly resource pop-ups, connecting residents with essential services.
- Documented community events through photography, enhancing promotional materials.
- provided a safe environment for afterschool childcare
- Developed unique and thoughtful activities to engage diverse participants in group situations.
Babysitter
02.2022 - Current
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Planned fun outings and educational activities to keep children entertained.
- Administered medications by following strict instructions from parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents regarding children's progress and development, raising any issues.
BM Engineering Student Help
Badger Market Engineering
- Current
- Efficiently serve food, ensuring customer satisfaction and a welcoming atmosphere.
- Operate cash register with accuracy, maintaining smooth transaction flow.
- Prepare and portion food, maintaining cleanliness and organization.
- Restock supplies promptly, ensuring availability and operational efficiency.
- Coordinated with team members to manage inventory and restock supplies, resulting in a well-organized work area and uninterrupted service flow.
Nursing Assistant
University Hospitals
- Current
- Maintain patient logs, track history, monitor vitals; enhance care quality and patient satisfaction.
- Ensure patient comfort, reorganize spaces; improved patient well-being and satisfaction.
- Use hospital systems for accurate reporting; enhanced data accuracy and patient safety.
- Coordinated with nursing staff to efficiently address patient needs, resulting in measurable improvements in overall care delivery.
Health Unit Coordinator
UnityPoint Meriter
09.2023 - 11.2023
- Provided compassionate support to patients and families, ensuring a welcoming environment that fostered trust and open communication.
- Coordinated patient admissions and discharges, streamlining processes and enhancing overall efficiency in the healthcare unit.
- Monitored patient records for accuracy, implementing corrective measures that resulted in improved data integrity and compliance.
- Maintained organized medical supplies inventory, reducing shortages and ensuring timely availability for patient care.
Shift Supervisor/Customer Service Associate
CVS Pharmacy
05.2024 - Current
- Guide customer interactions for positive experiences and efficient issue resolution.
- Oversee store operations, ensuring smooth opening and closing routines.
- Allocate tasks and manage schedules to enhance team productivity.
- Monitor inventory, ensuring products are well-stocked and organized.
- Arrange merchandise to improve store appeal and customer engagement.
- Analyzed customer feedback to identify service gaps, implementing training initiatives that led to measurable improvements in satisfaction scores.
Education
Bachelor of Science - Public Health Nursing
University of Wisconsin Madison
Madison, WI05-2027
Certification in Emergency Medical Services
Madison Area Technical College
Madison, WI05.2025
Skills
- Customer service
- Time management
- Communication skills
- Guest services
- Leadership
- Conflict Resolution
- Patient care
- Attention to detail
- Assertiveness
- Team collaboration
- Adaptability
- Empathy
- Critical thinking
- First aid
- Youth engagement
- Parent communication
- Event organization
- Youth supervision
- Youth development
- Emotional support
- Mentoring
Certification
- Certified Nursing Assistant (CNA)
- Basic Life Support (BLS)
- EMT Certified (EMT)
Timeline
Shift Supervisor/Customer Service Associate
CVS Pharmacy
05.2024 - Current
Health Unit Coordinator
UnityPoint Meriter
09.2023 - 11.2023
Babysitter
02.2022 - Current
Community Youth Worker
Running Rebels East
08.2019 - 08.2022
BM Engineering Student Help
Badger Market Engineering
- Current
Certification in Emergency Medical Services
Madison Area Technical College
Nursing Assistant
University Hospitals
- Current
Bachelor of Science - Public Health Nursing
University of Wisconsin Madison