Kelli Simmons
Madison,US
Summary
Compassionate Nursing Assistant with over two years of experience dedicated to delivering exceptional patient care and fostering a comforting environment. Proven skills in conflict resolution and effective communication facilitate seamless collaboration with nursing staff to enhance overall patient well-being. I also work as a Telemetry Tech which means I have experience with technical troubleshooting and accurate diagnostic results. I Continually maintained positive attitude in emergent, stressful situations. Committed to improving care delivery through meticulous attention to detail and assertiveness, leveraging diverse experience in childcare, retail, and food service to excel in customer service and hospitality. Passionate about creating positive experiences for patients and their families in every interaction, ensuring a supportive and nurturing atmosphere..
Overview
7
7
years of professional experience
1
1
Certification
Work History
BM Engineering Student Help
Badger Market Engineering
- Current
- Efficiently serve food, ensuring customer satisfaction and a welcoming atmosphere.
- Operate cash register with accuracy, maintaining smooth transaction flow.
- Prepare and portion food, maintaining cleanliness and organization.
- Restock supplies promptly, ensuring availability and operational efficiency.
- Coordinated with team members to manage inventory and restock supplies, resulting in a well-organized work area and uninterrupted service flow.
Nursing Assistant
University Hospitals
02.2023 - 12.2025
- Coordinated with nursing staff to efficiently address patient needs, resulting in measurable improvements in overall care delivery.
- Participated in training sessions to improve skills and knowledge related to patient care practices.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness of patient environments, ensuring adherence to safety protocols.
Shift Supervisor/Customer Service Associate
CVS Pharmacy
05.2024 - Current
- Guide customer interactions for positive experiences and efficient issue resolution.
- Oversee store operations, ensuring smooth opening and closing routines.
- Allocate tasks and manage schedules to enhance team productivity.
- Monitor inventory, ensuring products are well-stocked and organized.
- Arrange merchandise to improve store appeal and customer engagement.
- Analyzed customer feedback to identify service gaps, implementing training initiatives that led to measurable improvements in satisfaction scores.
Babysitter
02.2022 - Current
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Planned fun outings and educational activities to keep children entertained.
- Administered medications by following strict instructions from parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents regarding children's progress and development, raising any issues.
Health Unit Coordinator
UnityPoint Meriter
09.2023 - 11.2023
- Provided compassionate support to patients and families, ensuring a welcoming environment that fostered trust and open communication.
- Coordinated patient admissions and discharges, streamlining processes and enhancing overall efficiency in the healthcare unit.
- Monitored patient records for accuracy, implementing corrective measures that resulted in improved data integrity and compliance.
- Maintained organized medical supplies inventory, reducing shortages and ensuring timely availability for patient care.
Community Youth Worker
Running Rebels East
08.2019 - 08.2022
- Managed kitchen operations, ensuring food safety and improving service efficiency.
- Coordinated community events, fostering teamwork and enhancing local engagement.
- Executed weekly resource pop-ups, connecting residents with essential services.
- Documented community events through photography, enhancing promotional materials.
- provided a safe environment for afterschool childcare
- Developed unique and thoughtful activities to engage diverse participants in group situations.
Telemetry Monitor Technician
SSM Health St. Mary's Hospital
12.2025 - Current
- Monitored patient vital signs using telemetry equipment to ensure timely response to abnormalities.
- Collaborated with nursing staff to communicate significant changes in patient conditions effectively.
- Documented and reported telemetry data accurately for clinical team review and decision-making.
- Assisted in troubleshooting technical issues with monitoring systems to maintain operational efficiency.
- Maintained cleanliness and organization of telemetry workstations to facilitate optimal workflow and readiness.
- Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
Education
Bachelor of Science - Public Health Nursing
University of Wisconsin Madison
Madison, WI05-2027
Certification in Emergency Medical Services
Madison Area Technical College
Madison, WI05-2025
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Basic life support
- Companionship and emotional support
- Trustworthy companion
- Customer service
- Active listening
- Critical thinking
- Conflict resolution
- Assertiveness
Certification
- Certified Nursing Assistant (CNA)
- Basic Life Support (BLS)
- EMT Certified (EMT)
Timeline
Telemetry Monitor Technician
SSM Health St. Mary's Hospital
12.2025 - Current
Shift Supervisor/Customer Service Associate
CVS Pharmacy
05.2024 - Current
Health Unit Coordinator
UnityPoint Meriter
09.2023 - 11.2023
Nursing Assistant
University Hospitals
02.2023 - 12.2025
Babysitter
02.2022 - Current
Community Youth Worker
Running Rebels East
08.2019 - 08.2022
BM Engineering Student Help
Badger Market Engineering
- Current
Bachelor of Science - Public Health Nursing
University of Wisconsin Madison
Certification in Emergency Medical Services
Madison Area Technical College