Summary
Overview
Work History
Education
Skills
Accomplishments
Philanthropy Service Community Impact
Certifications Education
Timeline
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Kelli Simms, PgMP®

Remote/Hybrid/Dallas,Texas

Summary

Intuitive, cerebral Executive up-skilled in IT and Army Vet with grit, wit, and synergistic delivery style creating impactful outcomes for sustained transformation. Results-oriented and apt in managing and breaking down large volumes of information. Proactive at heading off issues in operations, IT technology workflow and developer production by uncovering trends affecting business success. Proven capabilities evidenced across all levels of organizational management. Adept driving initiatives, integrating structure, order, calm in chaos, and visionary execution into systems through evidence-based roadmaps, depth in details, and nimble action to steer meaningful change in multiple sectors across broad Industries.

Overview

8
8
years of professional experience

Work History

EO&T Analyst-Data Engineering

Citi
06.2023 - Current
  • Distribute/socialize formal communications across multinational stakeholders PROD, DEV teams, risk, finance, compliance and senior management, to inform on node/cluster statuses, sequencing timeboxes for optimal test/deploy strategy leveraging repositories i.e
  • Jira, knowledge sharing experiences with team
  • Enhance test/dev teams' quick solutioning providing resources + historical context NAM/EMEA COB failover script configuration misalignment fixes - engage Level 3 to sync RLM AutoSys align to Oracle DBA, CyberArk, Mongo DB as ideal real time weekend deployment solve/fix, use MS Excel to cross reference + extract data sets for key priorities around nodes and clusters
  • Engaged, fully committed, punctual
  • Own stretch duty-deployment execution responsibilities for delivering on Citi strategic initiative - APAC TW/ Taiwan divestiture Release Management Orchestration on behalf of IT Lead in absence
  • Solo Offcycle release/deployment completed, efforts brought to a close, validated and successful timely reported
  • Organize, schedule, and conduct/drive series of detailed Runbook calls, sourcing accurate requestors, owners to engage/communicate real-time change with PROD team i.e
  • Sync delivery Leads/DEV teams appropriately + connect dots on Go-No go calls to influence consistency, alignment + quality in outcomes
  • Manage/handle/approve CTASKs in ServiceNow, RLM systems, enforce approval deadlines/improve work flow + JQL for RSCs - Jira software/Release Scope Change, learned descope process - moved items from open to impact analysis, self-discovery post training finding the right filter for Nov release within software + researched options at Citi Tech Fest to introduce/socialize concepts to automate processes in release.

Managing Director & Advisory Consultant

InsureSolve, PLLC-Start-up
04.2017 - Current
  • Leveraged Ingenuity, Innovation, Design, Persuasive plan execution, P&L, Business model viability concept to go live delivery of a professional services firm certified to bid on federal, state, and local contracts for project management, advisory, administrative, financial, media, and operational service industries
  • Executed competitive intelligence, feasibility studies, UX assessments, won RFPs, grew contracts, value, metrics, issues resolution, process codification, root cause analysis, due diligence, and research on budget
  • Delivered change leadership and operations administration across multiple sectors and capabilities, prompting bigger deals, firm P&L, franchise model corporate growth enabling increased client confidence
  • Managed governance, contract negotiations, risk mitigation, compliance, internal controls ahead of plan
  • Delivered structure, operational insights, stakeholder communications, and investment advisory practice management aligning portfolios of assets, and projects, using proprietary software systems, working with complexities among global/multinational cross functional teams leveraging technology and operations
  • Managed viewpoints fueling consensus - STEERCO (steering committee) sessions developing business case.

Management Consultant/Financial Service Transformation

PwC Advisory LLC
03.2021 - 03.2022
  • Fueled Big 4 consultancy project work as change management influencer in PMO (Program Management Office) on various projects responding to government regulatory changes in the Financial Services industry; researched/developed points of view (POV) on key global industry trends, issue remediation, consensus, and transparency in high stakes decision making recognized for transformational leadership style - any role
  • Optimized efficiencies at scale and reduced risk serving on multiple projects, upgraded legacy or built new operational platforms leveraging root-cause analysis, framework, or visionary structured problem-solving methodologies to remedy complex issues, advised on knowledge activities metrics, managing burndown
  • Crafted meaningful recommendations on integrations, timely regulatory responses, MRA implementations, operational process changes, and enterprise-wide M&A transactions facilitating seamless transformations
  • Delivered practical results as negotiator, presenter, and solutions expert dynamically integrating outcomes
  • Identified and mitigated business, regulatory, and technology risks inspiring cross functional stakeholders to iteratively align fueling project traction, strong metrics, synchronicity, and enterprise client buy in.

Director of Sales / Market Director

Chubb
05.2016 - 05.2017
  • Generated $1.8M annualized revenue, owning profit-loss responsibility and oversight for the business unit headcount of up to 27 team members including 5 reporting managers
  • Conducted audits, analytics reporting, data, and trend analysis
  • Distinguished for transformational leadership style, turning around a complex project by influencing change and consensus among resistant staff
  • Achieved goal $455K quarterly premium Q1 of 2017 improving operations, morale, metrics, collaboration
  • Transformed team culture, earning 9/10 on unit scorecard versus the prior year's 3/10
  • Ranked in the top 20% of market directors for business volume and employee retention-a net gain of +6
  • Achieved top recruitment results with key staff ranking in the top 10% and earning President's Club.

Education

Bachelor of Arts - Communications

University of New Orleans
New Orleans, LA

PgMP® Designation - Certified Project Director - Information Technology Project Management

Institute of Project Management
Global Center For Project Innovation

Skills

  • Strategy/Risk/Technology SDLC Consulting
  • Data Engineering
  • IT/Technology Project/Program Management
  • Jira/JQL, RLM-Jenkins, Git, ServiceNow, Microsoft Office Suite
  • Developer/Operations & Technology Stakeholder Communication
  • IT Governance/Risk Mitigation
  • Communication skills (oral and written) Conflict resolution and negotiation, Critical thinking, Emotional Intelligence
  • Risk assessment and management Depth Understanding of laws, regulations, policies, and procedures
  • Regulatory Corrective Action Plans (CAPS, MRIA, RBCM)
  • Microsoft Office Suite Administrative Processes
  • Research and data gathering Risk assessment and management

Accomplishments

  • Socialized complex, unpopular concepts among reticent stakeholders during a 4-year, multibillion-dollar global merger transaction, yielding strong leverage and integral protective covenants.
  • Codified process complexities enhanced tactical execution of remediation strategy in multinational teams.
  • Solved complex business challenges from strategy to execution, including acquisitions, transformation, and value delivery impacting transactions and providing maximum organizational value.
  • Built and guided teams executing operational changes across people, processes, and technology applying sound judgment for practical metrics and results.
  • Managed multi-sector stakeholder buy-in across global functional competencies in key projects resulting in optimal timing, sequencing, transparency and broad reaching value delivery.
  • Executed leadership strategies, six sigma methodology/technique adopted on project for flow and results.
  • Hold VUCA Leadership Cert, Google IT, CompTIA ITF+,PgMPBA+Start up Pitch Award/(SCORE) Masterclass, DOL IT Generalist Certified

Philanthropy Service Community Impact

  • Led NSN, a national sales accelerator group leveraging project management, operational skillset.
  • Strong media influencer, community impact leader, and on-air radio personality, reaching major market audiences and consumer base of over 3M daily listeners for more than 9 years. YMCA Board 12 years + 5 years Management/oversight/ key leadership competence
  • MVP Merging Veterans and Players National Foundation Engage intellectual + health + physical enhancement in joint weekly workout session + discussion huddle (unpack solutions for seamless transitions after service)
  • Citi Volunteer - Veterans on Wall Street - VOWS Co Chair - Army, Honorable Discharge after Serving 8 years Army in Logistics, Operations, Personnel, and Administration

Certifications Education

  • University of New Orleans, Bachelor of Arts (BA), Communications & Media
  • Institute of Project Management, PgMP(earned)Certified Project Director CPD, Pg/Pf (program & portfolio)
  • Npower Technical Fundamentals Alumna, End to end IT technology vocation training program cohort
  • Citi - Neueda tech, June 2023+ Caliber Global Leadership Accelerator Graduate, October 2023
  • Citi - E-1 Engineering Excellence Degreed Pathway, December 2024
  • CompTIA A+ Certification, June 2024
  • CompTIA ITF Certification, March 2023
  • Google IT Support Certificate, March 2023

Timeline

EO&T Analyst-Data Engineering

Citi
06.2023 - Current

Management Consultant/Financial Service Transformation

PwC Advisory LLC
03.2021 - 03.2022

Managing Director & Advisory Consultant

InsureSolve, PLLC-Start-up
04.2017 - Current

Director of Sales / Market Director

Chubb
05.2016 - 05.2017

Bachelor of Arts - Communications

University of New Orleans

PgMP® Designation - Certified Project Director - Information Technology Project Management

Institute of Project Management

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Kelli Simms, PgMP®