Kelli Slitzker

Secretarial work and customer service. Copied papers filed patient information answered phones scheduled appointments, assisted in billing,tc...

• Managed inventory control processes, ensuring the availability of medications while minimizing waste and loss.
• Delivered accurate medication dispensing, enhancing safety and compliance in pharmacy operations.
• Coordinated prescription processing workflows to optimize service delivery and reduce wait times for patients.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Counted and labeled prescriptions with correct item and quantity.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Set up and modified patient profiles to include current medications and insurance details.
• Resolved third-party billing, computer system and customer service issues.
• Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
• Supported insurance claim processing, facilitating smoother patient transactions.
• Enhanced patient care by accurately filling prescriptions under pharmacist supervision.

Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.

• Worked flexible hours across night, weekend, and holiday shifts.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Resolved problems, improved operations, and provided exceptional service.
• Organized and detail-oriented with a strong work ethic.

• Customer service sales associate and cashier.
• Processed customer transactions accurately, improving overall checkout efficiency and enhancing positive shopping experiences.
• Managed cash register operations, ensuring accurate handling of payments and effective reconciliation at shift end.
• Monitored inventory levels at the point of sale, facilitating timely restocking of merchandise as needed.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Stocked, tagged and displayed merchandise as required.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.