Hardworking employee with attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. With 10 years of experience in the Energy field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Specialist, Experienced
CHS Farmers Alliance
Huron, SD
01.2021 - Current
Maintain our Lubricants Price spreadsheet
Work with Sales Staff and Drivers to maintain customer accounts.
Handle setting up Tanks and Monitors in Energy Force, AFD, and Otodata to help make deliveries as efficient as possible.
Do Monthly Inventory checks of all LP Bulk Plants, Company Fuel Tanks, and Package Lubricants.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Run reports as need to help clean up old data in the system. Such as cleaning up price codes & inactivating tanks that haven't been delivered to in 3+ years.
Maintained positive working relationship with fellow staff and management.
Submit all invoices for Lubricant credits for Energy customers on our different Incentivized Programs.
Help with all Operations and Administrative staff training as needed in Agris, Energy Force, and Otodata as needed.
Administrative Assistant
CHS Farmers Alliance
Mitchell, SD
05.2015 - 01.2021
Pleasantly welcomed visitors, handled payments, and took phone calls.
Handled all billing for LP Divisions, Lubricants, and Service Tickets.
Directed customer communication to appropriate department personnel.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Responded effectively to sensitive inquiries or complaints from customers.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Answered questions from customers regarding products and services offered by the Energy Department.
Office Intern
CHS Farmers Alliance
Mitchell, SD
05.2014 - 05.2015
Worked with team members to promote great customer service and pleasant work environment.
Helped maintain organization in the office.
Processed invoices, payments, credit memos, and other accounting documents.
Answered telephones, directed calls, and took messages.
Worked with spreadsheets, cloud-based accounting software and bank account statements.
Prepared bank reconciliations and journal entries to record transactions in the general ledger.
Provided assistance to the controller and learned steps involved for month-end closing.
Collaborated with other team members on special projects when needed.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Education
Associate of Applied Science - Accounting And Business Management
Mitchell Technical Institute
Mitchell, SD
05-2015
Skills
Logistics Management
Planning and Coordination
Spreadsheet Management
Customer Service
AR/AP
Invoice Processing
Office Administration
Database Management
Computer Proficiency
Training
Certification
Bronze Lean Practitioner Certification
Timeline
Operations Specialist, Experienced
CHS Farmers Alliance
01.2021 - Current
Administrative Assistant
CHS Farmers Alliance
05.2015 - 01.2021
Office Intern
CHS Farmers Alliance
05.2014 - 05.2015
Associate of Applied Science - Accounting And Business Management
Mitchell Technical Institute
Bronze Lean Practitioner Certification
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