KELLI STROUD
Southfield
Summary
Accomplished Executive Assistant with over 10 years of experience providing high-level support to executives in fast-paced financial environments. Expertise in managing complex administrative operations, preparing detailed financial schedules, and delivering exceptional online customer service. Strong organizational, analytical, and communication skills contribute to maintaining confidentiality and driving operational efficiency.
Overview
18
18
years of professional experience
Work History
Cook
American House
West Bloomfield
09.2024 - 11.2024
- Prepared diverse meals adhering to standardized recipes and dietary guidelines.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Assisted in planning menus to meet dietary needs and preferences of residents.
- Operated kitchen equipment safely and efficiently during food preparation tasks.
- Collaborated with team members to ensure timely meal service for residents.
- Monitored inventory levels to maintain adequate supplies for daily operations.
Underwriting Intern
UWM
Pontiac
05.2024 - 06.2024
- Supported annual review processes by meticulously managing client documentation, ensuring accuracy and compliance within underwriting guidelines
- Conducted thorough research on industry trends and market conditions to proactively identify potential impacts on client needs and inform service improvements, particularly concerning financial stability indicators
- Collaborated closely with senior underwriters, facilitating clear communication and efficient information flow on complex cases, demonstrating a foundational understanding of credit assessment
Middle School Math
Detroit Innovation Academy
Detroit
09.2023 - 11.2023
- Cultivated strong relationships with parents and teachers, fostering open communication and trust
- Modeled positive and collaborative interactions with diverse stakeholders, contributing to a harmonious educational environment
- Provided clear, focused, and thorough guidance and support, ensuring students had the information and resources needed for success
Student Support Specialist
Pembroke Academy
Detroit
11.2021 - 06.2023
- Prepared students to navigate complex processes on standardized tests by providing clear guidance and resources
- Delivered clear, comprehensive, and targeted instruction on key concepts, ensuring thorough understanding
- Integrated innovative tools and technology to enhance engagement and understanding of complex material
- Regularly assessed student understanding through various methods to identify needs and ensure effective support
- Adapted communication and support strategies to meet diverse needs and learning styles, ensuring an inclusive experience
4th Grade Teacher
Academy of Science and Tech
Dearborn
11.2019 - 11.2021
- Developed, implemented, and tracked project plans across diverse subjects, ensuring clarity and successful outcomes
- Maintained a structured and efficient environment while leveraging technology to enhance communication and service delivery
- Facilitated the development of strong interpersonal skills in individuals through positive and encouraging interactions
Substitute/Guest Teacher
Edustaff
Grand Rapids
04.2019 - 11.2019
- Ensured continuity and a positive experience by managing ongoing tasks and providing consistent support
- Proactively guided individuals to stay focused on objectives and fostered a positive and collaborative environment
- Provided timely and constructive feedback on student progress, ensuring clarity and understanding of outcomes
Substitute/Guest Teacher
Midwest Subs
Commerce Township
12.2018 - 04.2019
- Ensured consistent support and guidance for diverse individuals across various levels, maintaining a positive and productive environment
- Collaborated effectively with internal teams across different departments to ensure seamless communication and efficient problem-solving
- Kept students on-task with proactive behavior modification
Executive Administrative Assist, Retired Workers
UAW
Detroit
07.2018 - 12.2018
- Managed the accurate processing of voluntary retiree union dues, ensuring meticulous record keeping and efficient inquiry resolution
- Directed, coordinated, and oversaw all logistical aspects of retiree conferences and activities, ensuring seamless execution
- Generated timely and accurate daily reports, documents, memos, and invoices, maintaining clear and organized records
- Managed daily scheduling and provided comprehensive administrative support, ensuring efficient operations and acting as a key point of contact
Executive Administrative Assistant, Chrysler
UAW
Detroit
04.2017 - 12.2018
- Provided high-level administrative support to executive and senior leadership, ensuring efficient internal operations
- Drafted and issued clear and professional settlement and withdrawal notices to clients, ensuring accurate and timely communication of critical information
- Prepared detailed and accurate documents, reports, and presentations, ensuring all materials were professional and error-free
Legal Assistant, Legal Department
UAW
Detroit
01.2016 - 07.2017
- Researched and compiled necessary information and documentation to prepare comprehensive final reports, ensuring accuracy and clarity for legal proceedings
- Supported the initiation and conclusion of projects by preparing essential documentation and assisting team members
- Maintained organized and accessible physical and electronic records, ensuring efficient information retrieval and compliance
- Managed the timely and accurate filing of critical documents, court documents, and legal pleadings, ensuring compliance and maintaining information integrity
- Continuously improved and maintained efficient information management systems and filing systems, contributing to streamlined internal operations
Office Manager, Auditing Department
UAW
Detroit
06.2014 - 12.2015
- Provided comprehensive support to internal stakeholders by ensuring the accuracy and organization of audit information
- Utilized advanced Excel skills, including formulas, charting, and pivot tables, to format audit data into clear, concise, and visually accessible reports
- Managed the timely and secure distribution of final audit reports in electronic format to relevant invested clients, demonstrating strong online customer service in client communication
Bookkeeper, Accounting Department
UAW
Detroit
07.2010 - 06.2014
- Ensured timely and accurate processing of accounts receivable and accounts payable invoices
- Meticulously balanced and reviewed various accounts, verifying accurate ledger postings to maintain financial integrity
- Developed and maintained organized departmental Excel sheets to streamline data management
- Reconciled company bank accounts, proactively identifying and resolving discrepancies to ensure financial accuracy
Data Entry Clerk, Information Systems
UAW
Detroit
06.2006 - 06.2010
- Maintained data accuracy in company software to ensure reliable client information
- Handled confidential client data responsibly, safeguarding privacy and building trust, especially with sensitive financial data
- Collaborated with teams to ensure seamless and accurate updates to client records
- Processed and converted large datasets to support efficient client data management
Education
Bachelor's of Arts -
Wayne State University
Detroit, MI01.2019
Skills
- Executive Calendar Management
- Complex Travel Coordination
- Project Coordination
- Multi-Executive Support
- Confidentiality & Discretion
- Meeting Management
- Records Management
- Process Improvement
- Office Management
- Professional Assertiveness
- Workflow Prioritization
- Document Preparation
- Event Logistics
- Credit Score Analysis
- Financial Data Management
- Excel-based Financial Schedules
- Accounts Receivable/Payable
- Bank Reconciliation
- Budget Monitoring
- Financial Reporting
- Audit Support
- Data Accuracy & Integrity
- Microsoft Office Suite
- Data Entry
- Information Systems
- Google Suite
- Virtual Communication Platforms
- Online Customer Service
- Digital Communication
- Stakeholder Engagement
- Cross-functional Collaboration
- Relationship Building
- Professional Communication
- Active Listening
- Problem-Solving
- Conflict Resolution
- Training & Guidance
- Meal preparation
- Customer relationship management
- Inventory management
- Kitchen safety
- Dietary planning
Timeline
Cook
American House
09.2024 - 11.2024
Underwriting Intern
UWM
05.2024 - 06.2024
Middle School Math
Detroit Innovation Academy
09.2023 - 11.2023
Student Support Specialist
Pembroke Academy
11.2021 - 06.2023
4th Grade Teacher
Academy of Science and Tech
11.2019 - 11.2021
Substitute/Guest Teacher
Edustaff
04.2019 - 11.2019
Substitute/Guest Teacher
Midwest Subs
12.2018 - 04.2019
Executive Administrative Assist, Retired Workers
UAW
07.2018 - 12.2018
Executive Administrative Assistant, Chrysler
UAW
04.2017 - 12.2018
Legal Assistant, Legal Department
UAW
01.2016 - 07.2017
Office Manager, Auditing Department
UAW
06.2014 - 12.2015
Bookkeeper, Accounting Department
UAW
07.2010 - 06.2014
Data Entry Clerk, Information Systems
UAW
06.2006 - 06.2010
Bachelor's of Arts -
Wayne State University
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