Kelli Stroud
Professional
Southfield,MI
Summary
Hardworking, motivated professional with versatile skill set, seeking opportunities in various administrative roles. Caring and hardworking with exceptional work ethic and commitment to cultivating productive environments. Proven commitment to excellence and adaptability. Knowledgeable in training and education, customer service, accounting, auditing and data entry. Equipped with strong analytical skills for interpreting and reporting on labor union contracts and data. Proficient in Microsoft Office, professional applications, including Outlook, Word, Excel, Access, and PowerPoint. Eager to contribute professionally to team and deliver top-notch service.
Overview
24
24
years of professional experience
Work History
Underwriting Intern
UWM
05.2024 - Current
- Assisted in conducting annual reviews of existing policies to ensure ongoing appropriateness based on changing circumstances or updated guidelines.
- Maintained up-to-date knowledge of industry regulations and guidelines through professional development opportunities like workshops and webinars.
- Provided exceptional customer service by addressing inquiries promptly and professionally, contributing to positive client relationships.
- Performed in-depth research on industry trends and market conditions, enhancing the accuracy of risk evaluations.
- Collaborated with senior underwriters on complex cases, resulting in thorough evaluations and appropriate risk mitigation strategies.
- Ensured proper documentation was collected per company standards by following established protocols.
Middle School Math Teacher
Detroit Innovation Academy
09.2023 - 11.2023
- Developed strong parent-teacher relationships through consistent communication, resulting in better support for student needs.
- Boosted student confidence and problem-solving skills through engaging group work exercises.
- Created a positive classroom environment that promoted respect, inclusivity, and personal responsibility among students.
- Modeled core values of school on daily basis in interactions with students, families, administrators and fellow teachers.
At Risk Math Teacher
Pembroke Academy
11.2021 - 06.2023
- Prepare students for State standardized math tests in grades 3-7
- Deliver explicit and comprehensive instruction in targeted mathematical concepts
- Offer detailed feedback to the Principal to further enrich student learning
- Create and implement lesson plans across multiple subjects, tailored to diverse learning styles
- Foster a secure and well-organized classroom environment conducive to positive behavior and effective learning
- Seamlessly integrate technology into teaching methodologies
- Continuously assess students' academic progress.
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Adapted teaching style to accommodate diverse learning needs, resulting in improved academic performance for all students.
4th Grade Teacher
Academy of Business and Tech
11.2019 - 11.2021
- Designed and executed lesson plans across various subjects to accommodate diverse learning styles
- Maintained a secure and organized classroom environment, facilitating positive behavior and a conducive learning atmosphere
- Utilized technology as an integral part of the teaching process
- Monitored and assessed students' academic progress.
- Collaborated with fellow teachers to design interdisciplinary lesson plans, reinforcing key concepts across subjects.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Substitute/Guest Teacher
EduStaff
04.2019 - 11.2019
- Educated students at various grade levels and within different school districts in absence of regular teachers
- Developed and implemented innovative lesson plans for students in multiple grade levels.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Implemented project-based learning opportunities that encouraged collaboration and problem-solving among students.
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
Substitute/Guest Teacher
Midwest Substitute Staffing
12.2018 - 04.2019
- Provided instruction to students at various grade levels in the absence of regular teachers
- Collaborated with office staff in various schools and districts to ensure smooth operations.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
Secretary, Retired Workers Department
United Auto Workers (UAW)
04.2000 - 12.2018
- Managed tracking of retiree voluntary union dues
- Facilitated professional coordination efforts for retiree activities
- Directed, coordinated, and oversaw conferences for retirees.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Secretary, Chrysler Department
United Auto Workers (UAW)
04.2000 - 12.2018
- Provided high-level administrative support to the executive and senior leadership team
- Delivered monitoring settlement/withdrawal notices to grievant on behalf of the International Representative serving the local union
- Handled general office duties, including telephone reception, memo and meeting minute preparation, office supplies ordering, and mail and fax distribution.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Legal Assistant, Legal Department
United Auto Workers (UAW)
04.2000 - 12.2018
- Offered administrative support to 4-6 senior attorneys
- Prepared legal briefs and assisted attorneys with opening and closing legal cases and files
- Maintained physical and electronic files for legal cases and ensured timely distribution of mail.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
Administrative Secretary, Auditing Department
United Auto Workers (UAW)
01.2014 - 01.2015
- Supported 4-6 auditors in the auditing of local unions represented by the UAW
- Formatted all audits in Excel, including the use of formulas, various chart styles, and data alignment
- Sent electronic copies of final audits to UAW Regional Directors, International Staff, and the respective local union.
Education
Bachelor of Arts in Elementary Education -
Wayne State University
Detroit, MI01.2019
Skills
- Adapting to Different Learning Styles
- Group and individual instruction
- Motivating and Encouraging
- Student Performance Evaluations
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- File Management
- Document Preparation
- Confidentiality understanding
- Data Entry
- Accounts Payable
- Invoice Processing
- Bank Reconciliation
- Accounting Software Proficiency
- Auditing Techniques
- Problem-solving skills
- Mathematical proficiency
- Microsoft Office
- Policy Review
- Underwriting principles
- Policy renewal
- Documentation
- Risk Assessment
- Application Review
- Friendly, Positive Attitude
Timeline
Underwriting Intern
UWM
05.2024 - Current
Middle School Math Teacher
Detroit Innovation Academy
09.2023 - 11.2023
At Risk Math Teacher
Pembroke Academy
11.2021 - 06.2023
4th Grade Teacher
Academy of Business and Tech
11.2019 - 11.2021
Substitute/Guest Teacher
EduStaff
04.2019 - 11.2019
Substitute/Guest Teacher
Midwest Substitute Staffing
12.2018 - 04.2019
Administrative Secretary, Auditing Department
United Auto Workers (UAW)
01.2014 - 01.2015
Secretary, Retired Workers Department
United Auto Workers (UAW)
04.2000 - 12.2018
Secretary, Chrysler Department
United Auto Workers (UAW)
04.2000 - 12.2018
Legal Assistant, Legal Department
United Auto Workers (UAW)
04.2000 - 12.2018
Bachelor of Arts in Elementary Education -
Wayne State University
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