Kelli Stroud
Lake Stevens,WA
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager, QA Lot Disposition
Bristol Myers Squibb
Bothell, WA
03.2023 - Current
- Collaborate with stakeholders and management to communicate lot disposition status and monitor progress and issue status reports.
- Review and release incoming raw materials via SOP, CFR and cGMP standards.
- Perform the review of lot genealogy for all raw materials and components used in each drug product lot to ensure they are approved and released.
- Assemble and review Quality system documents such as batch production records, test methods, specifications and controlled forms associated with each lot for disposition.
- Facilitated cross-department communication to streamline processes and improve workflow efficiency.
- Created and revised Standard Operating Procedures (SOP), Work Instructions (WI), forms, and reference documents.
- Led ongoing improvement projects aimed at maximizing efficiency in manufacturing operations.
Removed wasteful processes, achieving a leaner operational framework.
Drove initiatives to enhance productivity within manufacturing and associated processes. - Participated in and supported kaizen initiatives for department within 6 months of hire.
- Represented Quality unit in project meetings, providing quality insights to resolve quality-related issues.
Regional Quality Manager
Grifols Biomat USA
10.2008 - 03.2023
- Leading a team of 7 locations in the WA and OR areas.
- Improved quality processes for increased efficiency and effectiveness.
- Conducted investigations to identify root causes of non-conformance in methods and procedures.
- Trained employees on specific QA standards and ensured adherence to those standards.
- Oversee all corrective & preventative action plans.
- Delivered regular updates to team leadership on quality metrics, highlighting consistency issues and production deficiencies.
- Knowledge of all applicable company SOP's, cGMPs, FDA, CFR, and OSHA regulations.
- Monitor product inventory and shipment, and document control standards, validation of varying equipment.
- Write, revise and review company SOPs.
- Conduct and/or oversee FDA, EU, PPTA, COLA, IQPP and internal compliance audits.
- Monitor all calibration and validation schedules of center equipment and their pass/fail/ results.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Coordinated ongoing technical training and personal development classes for staff members.
- Implemented ISO 9000 quality systems to define business practices, achieving certification and enhancing operational standards.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Positions previously held include: Traveling Center Quality Manager, Center Quality Manager, Quality Associate I & II, Donor Processor.
- Worked remotely to support quality assurance initiatives.
- Worked remotely to support quality assurance initiatives.
Assistant Retail Sales Operations
Verizon Wireless
Los Angeles, California
10.2003 - 01.2008
- Oversaw operations and merchandising for 2 retail locations, ensuring compliance with company standards.
- Maintained part number attributes and inventory control; managed disposition of obsolete items to optimize stock levels.
- Conducted daily mock audits of sales operations and weekly inventory audits to uphold west area standards.
- Achieved the only passing inventory audit in the region in 2007.
- Coached employees on incorrect methods and procedures.
- Conducted weekly training sessions and team meetings to enhance staff skills and communication.
- Performed monthly supply orders, daily and weekly shipments both incoming and outgoing.
Education
AA Degree - General Studies
Eastern Gateway Community College
06-2022
Diploma - General Studies
Wichita West High School
Wichita05-2001
Skills
- Quality management systems
- Process improvement
- 5S principles
- TrackWise proficiency
- ADP proficiency
- Microsoft Office proficiency
- Teams proficiency
- Organizational skills
- Time management
- Works under pressure
- Fast-paced efficiency
- Team leadership
- Team collaboration
- Attention to detail
- Verbal communication
Certification
Certified Quality Improvement Associate, ASQ, 2016
Timeline
Manager, QA Lot Disposition
Bristol Myers Squibb
03.2023 - Current
Regional Quality Manager
Grifols Biomat USA
10.2008 - 03.2023
Assistant Retail Sales Operations
Verizon Wireless
10.2003 - 01.2008
AA Degree - General Studies
Eastern Gateway Community College
Diploma - General Studies
Wichita West High School