Kelli Szaibel
Charlotte,NC
Summary
Creative and results-driven Event Coordinator with a passion for bringing visions to life through thoughtfully planned and flawlessly executed events. Experienced in logistics coordination, vendor partnerships, budget management, and client relations. Recognized for strong organizational skills, clear communication, and the ability to remain calm under pressure while delivering memorable experiences.
Overview
8
8
years of professional experience
Work History
Event Coordinator
Pine Lake Country Club
Charlotte, NC
12.2024 - Current
- Developed event timelines and managed vendor relationships, optimizing service delivery and communication.
- Led a team of staff during events, fostering collaboration and maintaining high service standards.
- Implemented process improvements to enhance event efficiency and reduce operational challenges.
- Created detailed event proposals, aligning services with client expectations and budgetary constraints.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Brainstormed and implemented creative event concepts and themes.
Server
Duckworth's Grill & Taphouse
Charlotte, US
12.2022 - Current
- Very quick moving and attentive
- Memorization skills
- Multi-tasking
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Server
WINE Shop At Rivergate
Charlotte, US
10.2021 - 01.2023
- Served at Casual-American Restaurant, extended amount of wine/beer knowledge
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
CharBar no. 7
Charlotte, US
09.2020 - 04.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Hostess/Server
Dunwellz
Charlotte, US
03.2020 - 10.2020
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Barista
Starbucks
Charlotte, US
05.2019 - 03.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cashier
Harris Teeter
Charlotte, US
09.2017 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High school diploma -
Queen'S Grant Community
Charlotte, NC06-2019
Skills
- Social listening
- Social media management
- School psychology
- Hospitality service expertise
- Memory retention
- Guest engagement
- Table setting knowledge
- Organizational skills
- Leadership
- Barista Experience
- POS
- Upselling
- Time management
- Sales
- Serving
- Restaurant experience
- Food safety
- Food handling
- Public Relations
- Exceptional customer service
- Special events planning
- Event setup and breakdown
- Social media expertise
- Product marketing
- Editing and proofreading
- Behavior analysis
- Reliability and punctuality
- Schedule management
- Event marketing
- Social media marketing
- Room setup and breakdown
- Client relationship development
- Expense tracking
- Business growth
- Menu planning
- Social media promotion
- Entertainment booking
- Post-event analysis
Additional Information
I am a very hardworking person who is always looking for the next step in becoming a better version of myself. I am understanding, compassionate, and quick to adapt. I take pride in my work ethic and find I have earned what I have worked so hard for. Expansion and experience is a major goal of mine when it comes to a new atmosphere and new opportunities.
Willing to relocate
- Charlotte, NC
- Matthews, NC
- Mint Hill, NC
Timeline
Event Coordinator
Pine Lake Country Club
12.2024 - Current
Server
Duckworth's Grill & Taphouse
12.2022 - Current
Server
WINE Shop At Rivergate
10.2021 - 01.2023
Server
CharBar no. 7
09.2020 - 04.2022
Hostess/Server
Dunwellz
03.2020 - 10.2020
Barista
Starbucks
05.2019 - 03.2020
Cashier
Harris Teeter
09.2017 - 03.2020
High school diploma -
Queen'S Grant Community