Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kelli Taylor

New Boston

Summary

Dynamic professional with a proven track record at Northeast Family Services, adept in customer relations and problem-solving. Enhancing family stability and support group dynamics, demonstrating exceptional organizational skills and excellent communication. Achieved successful family reunifications. Increased support group participation, showcasing reliability and a strong ability to multitask. Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.

Overview

8
8
years of professional experience

Work History

Reunification Specialist

Northeast Family Services
07.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
  • Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
  • Maintained accurate case documentation, ensuring timely reporting to supervisors and compliance with agency requirements.
  • Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
  • Facilitated successful reunification of families by diligently working towards resolution of underlying challenges.

Support Group Facilitator

For the Southern District Office
01.2017 - Current
  • Enhanced group dynamics by effectively facilitating support group sessions, fostering open communication and understanding among members.
  • Provided valuable resources for additional support, connecting members with relevant services and professionals when needed.
  • Maintained confidentiality regarding personal information shared by members during support group sessions, adhering to ethical guidelines and organizational policies.
  • Collaborated with related organizations in the community to expand available resources, enhancing overall support offerings for individuals in need.
  • Tailored discussion topics and activities to the unique needs of each support group, ensuring relevancy and value for all participants.
  • Adapted facilitation techniques for virtual meetings when necessary, providing seamless online support group experiences for members in remote locations or during periods of social distancing.
  • Organized guest speaker events featuring experts on specific topics related to the focus of the support group, broadening members'' knowledge base.
  • Facilitated productive conversations between members during difficult or emotionally charged discussions, maintaining a respectful atmosphere throughout.
  • Developed strong rapport with members by actively listening and empathizing with their struggles, promoting trust within the group.
  • Increased member participation by creating a safe, non-judgmental environment for sharing personal experiences and emotions.

Infant Room Lead Teacher

Tumbleweeds
04.2021 - 08.2022
  • Established positive relationships with parents through regular communication regarding student progress.
  • Maintained patience and level-headedness in diverse situations to support infant development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning and growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Education

High School Diploma -

Nashua High School
Nashua, NH
06.1994

Skills

  • Customer Relations
  • Problem Solving
  • Teamwork and Collaboration
  • Self Motivation
  • Time Management
  • Multitasking
  • Organizational Skills
  • Excellent Communication
  • Relationship Building
  • Reliability
  • Documentation Management

Accomplishments

Became a Licensed Foster parent in Massachusetts 2005

Became a Licensed Foster parent in New Hampshire in 2016

Joined the Caregiver Advisory Board in 2023

Member of DCYF New Caregiver Onboarding Program

Timeline

Reunification Specialist

Northeast Family Services
07.2023 - Current

Infant Room Lead Teacher

Tumbleweeds
04.2021 - 08.2022

Support Group Facilitator

For the Southern District Office
01.2017 - Current

High School Diploma -

Nashua High School
Kelli Taylor