Kelli Thomas
Waldorf,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Accounts Payable Associate
Level Green Landscaping
09.2024 - 03.2025
- Processed a minimum of 2 check runs per week
- Responded to vendor inquiries regarding payments.
- Entered vendor credits to ensure proper payment to vendors.
- Communicated and reconciled credit card activity.
- Worked with payroll personnel to ensure employee advances are communicated and processed
- Worked with Branch Managers to assist with reviewing expenses.
- Tracked payments and expenditures including purchase orders, invoices, and statements.
- Matched purchase orders to invoices and logged into computer
- Managed employee uniform process which consisted of monthly count and distribution
- Contributed to audit preparation by maintaining organized records and documentation.
- Provided other financial and administrative support for the organization as needed
Associate Project Manager
Complex Care Solutions
02.2020 - 11.2023
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
E-Commerce Customer Service Coordinator
Goodwill of Greater Washington
01.2019 - 01.2020
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
- Leveraged strong product knowledge to educate customers about available options and assist them in making informed purchasing decisions.
- Participated in company-wide initiatives aimed at enhancing the overall customer experience.
- Kept accurate records to document customer service actions and discussions.
Senior Finance Coordinator
American Physical Therapy Association
05.2014 - 06.2017
- Processed daily financial transactions in support of finance team objectives.
- Gathered and collected all financial information for business and verified accuracy in system.
- Participated in annual audits preparation, facilitating a smooth process with minimal discrepancies identified by auditors.
- Collaborated with finance department to streamline invoice processing, reducing payment turnaround times.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
Administrative Assistant
Owens & Minor
08.2011 - 02.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor of Science - Criminal Justice
University of Phoenix Online Campus
01.2028
High School Diploma -
Frederick Douglass High School
01.2002
Skills
- Communication Skills
- Positive Attitude
- Attention To Detail
- Data Privacy
- Bank reconciliation
- Clerical skills
- Time management
- Invoice processing
- Excellent computer skills
- Check processing
- Customer service
- Teamwork and collaboration
Timeline
Accounts Payable Associate
Level Green Landscaping
09.2024 - 03.2025
Associate Project Manager
Complex Care Solutions
02.2020 - 11.2023
E-Commerce Customer Service Coordinator
Goodwill of Greater Washington
01.2019 - 01.2020
Senior Finance Coordinator
American Physical Therapy Association
05.2014 - 06.2017
Administrative Assistant
Owens & Minor
08.2011 - 02.2014
High School Diploma -
Frederick Douglass High School
Bachelor of Science - Criminal Justice
University of Phoenix Online Campus
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