Kelli Thompson
San Antonio
Summary
Dynamic and results-oriented Cleaning Manager with a proven track record at Self Employed Web, adept at budget management and resource allocation to boost productivity and profitability. Excelled in customer service and chemical handling, enhancing overall cleanliness by 30% through innovative procedures. Skilled in fostering vendor relationships and leading teams with a focus on health and safety.
Overview
3
3
years of professional experience
Work History
Cleaning Manger
Self Employed Web
08.2023 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed senior-level personnel working in marketing and sales capacities.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Developed strong relationships with vendors for cost-effective procurement of high-quality cleaning supplies and equipment.
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
Sale Jewelry
Self Employed Web
05.2022 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed senior-level personnel working in marketing and sales capacities.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Developed strong relationships with vendors for cost-effective procurement of high-quality cleaning supplies and equipment.
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
Education
Duploma - Cosmetology
University of Cosmetolgy Arts & Sciences
910 SE Miltary Dr San Antonio TX 7821403.2020
Diploma - Basics
Academy of Achievement @SA High School Home Program
San Antonio, TX08.2018
Skills
- Workload prioritization
- Health and safety
- Chemical handling
- Task delegation
- Customer service
- Cleaning techniques
- Ordering cleaning supplies
- Self motivation
Languages
English
Full Professional
Timeline
Cleaning Manger
Self Employed Web
08.2023 - Current
Sale Jewelry
Self Employed Web
05.2022 - Current
Duploma - Cosmetology
University of Cosmetolgy Arts & Sciences
Diploma - Basics
Academy of Achievement @SA High School Home Program
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