Kelli Tracy
Houston
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Bartender
Texas Rodeo Saloon
South Mason Rd, Katy, TX 77450
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Bar Louie- Sugarland
16089 City Walk, Sugarland, Tx 77479
04.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Sharky's Machine
5222 Barker Cypress Rd. #170, Houston, Tx 77084
08.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Mugshots Tavern
19410 Clay Rd, Katy, Tx 77449
02.2022 - 08.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
My Bar
5406 Hwy 6, Houston, Tx 77084
12.2020 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Sharky' Machine
5222 Barker Cypress Rd, #170 Houston, Tx 77084
03.2017 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
My Bar
5406 Hwy 6, Houston, Tx 77084
07.2014 - 03.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Dispatcher, Building Site
Sprint Sand And Clay
16204 Old Richmond Rd, Sugarland, Tx 77498
08.2015 - 02.2016
- Increased overall productivity through effective management of resources, including equipment inventory and maintenance scheduling.
- Maintained a safe working environment, diligently monitoring employee compliance with safety regulations and company policies.
- Enhanced communication between departments by maintaining an organized record of all incoming and outgoing correspondence.
- Contributed to project completion ahead of schedule, coordinating resource allocation and personnel scheduling effectively.
- Improved response times by efficiently prioritizing and dispatching work orders to appropriate building site personnel.
- Streamlined work order processing for increased efficiency with a well-organized filing system.
- Boosted customer satisfaction ratings with timely resolution of complaints or concerns regarding service delivery or scheduling matters.
- Established open lines of communication with key stakeholders, including clients, suppliers, and local authorities, ensuring their needs were met throughout the building site operations.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Assisted in resolving customer complaints and grievances.
Secretary
Building Professionals Of Texas
9500 Westview Dr. #114, Houston, Tx 77055
01.2015 - 07.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Bartender
Draft Pick Bar
17239 FM 529, Houston, Tx 77095
04.2013 - 06.2014
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
GED -
Chaparral High School
Las Vegas, NV05.2002
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Memory retention
- Suggestive Selling
- Salesmanship
- Performance Improvement
- Aloha POS
Timeline
Bartender
Texas Rodeo Saloon
09.2024 - Current
Bartender
Bar Louie- Sugarland
04.2023 - 08.2024
Bartender
Sharky's Machine
08.2022 - 04.2023
Bartender
Mugshots Tavern
02.2022 - 08.2022
Bartender
My Bar
12.2020 - 02.2022
Bartender
Sharky' Machine
03.2017 - 12.2020
Dispatcher, Building Site
Sprint Sand And Clay
08.2015 - 02.2016
Secretary
Building Professionals Of Texas
01.2015 - 07.2015
Bartender
My Bar
07.2014 - 03.2017
Bartender
Draft Pick Bar
04.2013 - 06.2014
GED -
Chaparral High School