Kelli Walker

• Directed licensing for company, branches, and mortgage loan originators, overseeing applications, amendments, and renewals across multiple states to ensure full compliance.
• Provided concierge-level license renewal support to 30 mortgage loan originators, assigning continuing education, tracking progress, producing custom renewal guides and leading one-on-one video conferences, resulting in 100% on-time renewals annually.
• Served as sole liaison for regulatory examinations, receiving and responding to all examiner communications, coordinating material submissions, and resolving potential violations to achieve positive examination outcomes.
• Collaborated with FP&A to prepare periodic origination, servicing and financial compliance reports, with 100% of filings submitted in advance of due dates.
• Monitored and analyzed regulatory developments and changes, providing leadership with actionable insights to guide compliance with state laws and requirements.

• Oversaw 56 company-level licenses across 47 states, ensuring full regulatory compliance.
• Delivered over 70 monthly, quarterly, and annual compliance filings, including NMLS Mortgage Call Reports, HMDA, and Secretary of State reports, consistently meeting strict deadlines.
• Led a two-person team, mentoring one Licensing and Reporting Coordinator to achieve high efficiency in licensing and reporting through targeted training and process optimization.
• Managed up to five simultaneous state regulatory examinations, including a two week on-site in San Francisco with the California Department of Financial Protection and Innovation, coordinating with examiners and addressing early findings to secure high ratings on examination reports.
• Monitored customer complaints, responses, and resolutions, presenting actionable data analyses and status updates to executive leadership to support strategic compliance decisions.

• Directed licensing for a national retail mortgage lender, ensuring compliance for the company, its affiliates, 100+ branches, and 750+ loan originators across over 40 states to ensure regulatory compliance.
• Led a six-person administrative and IT team, overseeing vendor relations, new hire onboarding, help desk support, and facilities management to drive operational efficiency.
• Traveled to seven states to orchestrate the opening of twelve retail branch offices, providing on-site management of technology, phone systems, furniture and compliant signage installations to ensure operational readiness within 30 days.
• Spearheaded compliance with the 2008 SAFE Act, guiding company-wide adherence to federal and state regulations and achieving full compliance for all loan originators.
• Personally attained 17 state mortgage loan originator licenses to meet Qualified Individual and Branch Manager requirements, enabling the company to conduct business in key jurisdictions.
• Coordinated licensing transitions during loanDepot.com’s 2013 acquisition of imortgage, collaborating with regulators and internal teams to maintain compliance and continuity.