Summary
Overview
Work History
Education
Skills
Timeline
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Kelli Whitehead

Sylacauga,AL

Summary

Medical Records Specialist with significant experience in managing patient information and ensuring data accuracy. Adept at utilizing electronic health record systems and safeguarding patient confidentiality. Strong focus on teamwork and adaptability, consistently meeting organizational goals and supporting colleagues. Known for reliability, effective communication, and results-driven mindset.

Overview

3
3
years of professional experience

Work History

Medical Records Specialist

HealthMark Group
07.2024 - Current
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Maintained patient records in compliance with security regulations.
  • Assisted in training new staff on medical record processing.
  • Processed and tracked requests for medical records from external organizations.

Medical Assistant

Chelsea Urgent Care
12.2022 - 06.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Special Education Instructional Assistant

Talladega County Board of Education
08.2022 - 12.2023
  • Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
  • Participated actively in professional development opportunities focused on best practices in special education instruction and support services.
  • Improved student engagement by incorporating interactive activities and multimedia resources in lessons.
  • Enhanced student progress by implementing individualized education plans and adapting instructional strategies to meet diverse needs.

Education

Bachelor of Science - Business And Economics

Auburn University
Auburn, AL
12-2000

Skills

  • Records request handling
  • Medical records auditing
  • Medical information release
  • Patient confidentiality
  • Records pulling
  • HIPAA regulations
  • Customer service

Timeline

Medical Records Specialist

HealthMark Group
07.2024 - Current

Medical Assistant

Chelsea Urgent Care
12.2022 - 06.2024

Special Education Instructional Assistant

Talladega County Board of Education
08.2022 - 12.2023

Bachelor of Science - Business And Economics

Auburn University

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Kelli Whitehead