Kelli Willging
Denver,CO
Summary
Hardworking team member always willing to assist customers and team members. Always keeps the floor organized and well-stocked. Backs up team members to ensure effective communication and education. Willing to go the extra mile for customers and team members.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Externship
Dr. Vernon Smith
06.2024 - Current
- Rooming patients
- Taking vitals
- Obtaining chief complaint and patient history information
- Obtaining EKGS
- Administration of parenteral medications
- Reminder calls
Member Experience
Southwest YMCA
06.2023 - Current
- Operated computer to accurately post transactions and update member account information
- Obtained new memberships by servicing walk-in members, conducting outbound calls and scheduling pre-set appointments
- Connected members with experts to assess needs and help members achieve goals, new member orientations and provide information on products and services, promote events and activities
- Performed troubleshooting and maintenance tasks and resolved problems related to service charges or fees
Retail Associate
Swim N' Things
04.2023 - Current
- Sell swimsuits and swim apparel
- Inventory maintenance
- Educate customers on products
- Cash handling
- Familiarity with sales computer systems
City Letter Carrier
United States Postal Service
12.2013 - 01.2023
- Flexibility to respond to high-priority situations
- Prepare daily mail and sort packages in a timely manner
- Delivered mail pieces and parcels to customers along assigned route
- Loaded mail into Postal Service vehicles for distribution
- Collected outgoing mail from designated pick-up points
- Ensured accurate delivery of parcels by scanning barcodes and verifying addresses
Program and Swim Instructor/Head Lifeguard
Schlessman YMCA
06.2003 - 11.2017
- Maximized protection for swimmers and guests, enforcing strict pool rules and facility policies
- Taught and certified people in Lifeguarding, CPR, First Aid, Oxygen, and AED
- Customized instruction strategies based on evaluations of student abilities
- Monitored pool chemicals and temperature levels to ensure comfortable swimming environment
- Assessed student progress through regular evaluations and feedback
- Provided one-on-one coaching sessions for advanced swimmers seeking more personalized training
Education
Certification in Medical Assisting and Medical Office Administration - Biology
Arapahoe Community College
05.2024
Zoology, Biology
Metropolitan State University of Denver
05.2013
Colorado State University
05.2010
Skills
- Customer Engagement
- Product knowledge expertise
- Active listening
- Cleaning and sanitizing
- Cleaning and Sanitizing
- Vitals
Certification
HIPAA certification BLS Lifeguard First Aid Bloodborne Pathogens
References
Casey Hastings, RNFA, casey.hastings@arapahoe.edu 517-896-3449
Dana Wedlick, Old supervisor/ friend 303-968-4446
Correen Cool, Supervisor 303-521-2712
Timeline
Externship
Dr. Vernon Smith
06.2024 - Current
Member Experience
Southwest YMCA
06.2023 - Current
Retail Associate
Swim N' Things
04.2023 - Current
City Letter Carrier
United States Postal Service
12.2013 - 01.2023
Program and Swim Instructor/Head Lifeguard
Schlessman YMCA
06.2003 - 11.2017
Certification in Medical Assisting and Medical Office Administration - Biology
Arapahoe Community College
Zoology, Biology
Metropolitan State University of Denver
Colorado State University
HIPAA certification BLS Lifeguard First Aid Bloodborne Pathogens
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