Kelli Wood
Westfield,Massachusetts
Summary
Accounting Associate with over 7 years of experience in processing general ledger entries, balancing and reconciling accounts, assisting departments in relation to accounting needs, responsible for a high volume of wire transfers per week and balancing multiple correspondent bank accounts. A dependable and highly motivated individual able to adapt to change and handle challenges.
Overview
32
32
years of professional experience
Work History
Accounting Associate
Westfield Bank
07.2015 - Current
- Balance and reconcile multiple general ledger accounts on a daily/monthly basis
- Assist branches/departments with general ledger entries
- Bring in the daily extract for the entire bank and ensure entries are going to correct general ledger accounts with proper descriptions
- Responsible for keeping daily track of balances, transactions and communicating with our correspondant banks
- Responsible for notifying the CFO, VP of Finance and Controller of said balances and any financial needs
- Handles foreign currency orders/sales, as well as processing foreign checks for collection
- Review all employee expenses reports to be sure expenses are going to proper general ledger accounts and pass through to human resources
- Process payroll entries bi weekly
- Handle the majority of incoming, domestic outgoing and foreign wire transfers
- Assists branches and departments daily with inputting wires and how they work/process
- Responsible for the leadship, management and supervision of the teller line
- Ordering, selling and maintaining cash limits
- Opening and closing of teller line
- Maintaining the security of customer information
- Ensuring all branch cash is secure at all times
- Balancing the branch on a daily basis
- Handle customer relationships, complaints and inquiries
- Cross sell bank products and service
- Assist and communicate with other departments in areas related to daily functions including security, accounting, loan servicing and operations
- Process customer transactions in a timely and efficient manner
- Assume other responsiblilies as requested
- Adhereing to bank policy and procedures at all times
- Works well independently and as a team
- Excellent communication skills
- Adapts to change
- Organized and flexible
- Completes tasks in a timely manner
- Knowledge and daily use of Microsoft Excel, Microsoft Outlook, and Teams
Head Teller/Teller
Westfield Bank
Westfield, Ma
01.1993 - 07.2015
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Strengthened client relationships through exceptional service and proactive identification of financial needs.
- Mentored junior tellers, fostering professional development and growth within the team.
Education
Business Administration -
Holyoke Community College
Holyoke, MA05.1996
Skills
- Balance and reconcile general ledger accounts
- General ledger entries
- Daily extract management
- Financial communication
- Foreign currency handling
- Employee expense report review
- Payroll processing
- Wire transfer processing
- Leadership
- Management
- Supervision
- Cash handling
- Customer information security
- Branch balancing
- Customer relationship management
- Cross-selling
- Interdepartmental communication
- Transaction processing
- Task adherence
- Independent work
- Teamwork
- Communication skills
- Adaptability
- Organization
- Timeliness
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
Personal Information
Title: Accounting Associate
Timeline
Accounting Associate
Westfield Bank
07.2015 - Current
Head Teller/Teller
Westfield Bank
01.1993 - 07.2015
Business Administration -
Holyoke Community College