Kellia Menefee
Auburn,AL
Summary
Dynamic professional with proven success at Community Choice Financial Inc. in customer service strategies and team collaboration. Skilled in analyzing sales data to implement strategic initiatives that enhance client satisfaction and retention. Recognized for strong problem-solving skills and meticulous attention to detail, contributing to operational excellence.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Community Choice Financial Inc.
Lanett, Alabama
04.2025 - Current
- Developed staff performance reports to assist in evaluations and feedback sessions.
- Analyzed sales data to identify trends and support strategic planning initiatives.
- Implemented customer service strategies to enhance client satisfaction and retention rates.
- Created reports on sales trends, inventory levels, and financial data.
Front Desk
Stay Bridge Hotel
Auburn, AL
06.2025 - 07.2025
- Front Desk consist of checking people in and out throughout the day.
- Planning events for future guests and making sure that the rooms are available for their stay.
- Making sure you keep in touch with housekeeping and maintenance men for room checks & fixing things.
- You have a checklist you must go by throughout the day is important that you get it done and signed off by the end of your shift.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Associate
Dillard's
AUBURN, AL
11.2024 - 04.2025
- Processed sales transactions accurately and efficiently at the register.
- Assisted customers in selecting products and provided product knowledge.
Key Holder
Party City
Opelika, Alabama
05.2023 - 10.2024
- As a keyholder at party city my value was to make sure all balloon logs, picked orders and online orders were done and set before time being.
- Making sure you help every customer and greet them as they walk in.
- Processed transactions accurately using the point-of-sale system.
- Trained new team members on store policies and procedures.
Sales Associate
City Gear
Opelika, Alabama
02.2022 - 11.2023
- Being a sales associate consist of being to engage with every customer that comes in and out the store.
- Monitor everything in the store to make sure things are all in place.
- Having great customer services to every people that comes in and out of your store, and make sure you make everyone feel welcome in your environment.
- Processed sales transactions accurately and efficiently at the register.
Key Holder
Claires
Auburn, AL
05.2020 - 07.2020
- Working at Claires I was a key holder, when means I opened & closed the store.
- Also, I made the daily deposits and drops after closing time.
- Keep track of our daily numbers from the year before from the current year to see where I landed.
- Managed daily operations and maintained store presentation standards.
Education
Graduation -
Auburn High School
Auburn, AL01.2018
Skills
- Customer Service
- Customer service strategies
- Team collaboration
- Creative
- Problem Solver
- Maintaining money
- Time Management
- Work Ethic
- Problem solving
- Time management
- Attention to detail
Timeline
Front Desk
Stay Bridge Hotel
06.2025 - 07.2025
Assistant Manager
Community Choice Financial Inc.
04.2025 - Current
Sales Associate
Dillard's
11.2024 - 04.2025
Key Holder
Party City
05.2023 - 10.2024
Sales Associate
City Gear
02.2022 - 11.2023
Key Holder
Claires
05.2020 - 07.2020
Graduation -
Auburn High School
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