Kelliann Miller
Spring Branch
Summary
Dedicated herpetoculturist with over a decade of experience in reptile husbandry and zoological care. Expertise in handling diverse species and delivering engaging educational programs to promote public awareness. Background in visual design and social media management enhances outreach efforts and supports sales initiatives.
Overview
16
16
years of professional experience
Work History
Senior Keeper
Reptilandia Zoo
05.2020 - 04.2026
- Oversaw daily care for diverse reptile collection, promoting optimal health and welfare
- Designed and improved enclosures and enrichment strategies
- Supported breeding programs and incubation projects, contributing to successful reproduction efforts
- Maintained detailed records on feeding, behavior, and health
- Led educational presentations and guest interactions
- Developed educational signage and visual materials for exhibits, enhancing visitor engagement and knowledge
Retail Associate & Animal Caretaker
Great Lakes Exotics
01.2017 - 02.2020
- Educated customers on animal care and guided product selection for informed purchasing
- Cared for reptiles, ensuring adherence to husbandry standards for optimal health
- Drove retail sales through product knowledge and customer engagement
- Increased social media following, enhancing audience engagement and brand visibility
- Created logos, graphics, and promotional materials for the business
Animal Caretaker & Outreach Educator / Waitress
Zoopro
03.2015 - 12.2016
- Provided hands-on animal care and led outreach education programs, enhancing community awareness of animal welfare
- Ensured safe handling of animals during public demonstrations and events, fostering positive interactions between animals and attendees
- Facilitated fast-paced customer service in bar environment, promoting customer satisfaction and repeat business
- Assisted in promoting events through social media and local outreach efforts.
Reptile Keeper & Retail Associate
Virginia Beach Exotics
04.2011 - 06.2015
- Maintained reptile enclosures, ensuring optimal conditions for health and well-being
- Educated customers on care, feeding, and habitat needs, fostering informed pet ownership
- Assisted with daily retail operations, contributing to improved customer satisfaction and engagement
- Developed visual marketing materials to promote store products
Cook (Buffet), Runner & Housekeeper
Best Western Sandcastle
04.2010 - 09.2014
- Prepared food for buffet service in high-volume kitchen, ensuring quality and presentation
- Supported buffet and dining operations during peak service hours, enhancing guest experience
- Maintained cleanliness and organization of guest rooms and facilities, contributing to guest satisfaction
- Demonstrated attention to detail and strong work ethic
- Provided customer service at Virginia Beach Oceanfront
Education
High School Diploma -
Warren Mott High School
Warren Michigan06-2011
Skills
- Reptile & exotic animal husbandry
- Animal handling & safety protocols
- Exhibit design, maintenance & enrichment
- Feeding, breeding & incubation
- Animal enrichment techniques
- Sanitation & facility upkeep
- Time management & multitasking
- Public outreach & education
- Community outreach
- Visitor engagement
- Visual communication
References
- Bill Lamar, Herpetologist, +1 (903) 245-1690, williamlamar@hotmail.com
- Dante Fenolio, Ph.D, Center for Conservation and Research, 305-310-9310, Dante.Fenolio@sazoo.org
- Dennis McNamara, Curator of Herpetology, 757-576-6262, Dennis.mcnamara@norfolk.gov
Timeline
Senior Keeper
Reptilandia Zoo
05.2020 - 04.2026
Retail Associate & Animal Caretaker
Great Lakes Exotics
01.2017 - 02.2020
Animal Caretaker & Outreach Educator / Waitress
Zoopro
03.2015 - 12.2016
Reptile Keeper & Retail Associate
Virginia Beach Exotics
04.2011 - 06.2015
Cook (Buffet), Runner & Housekeeper
Best Western Sandcastle
04.2010 - 09.2014
High School Diploma -
Warren Mott High School