Hi, I’m
Kellibeth Perez-Rivera
Rochester,NY
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
15
years of professional experience
1
Certification
Work History
Creative Caterers IncRochester, NY
General Mangager/Event Planner
08.2019 - 09.2022
Job overview
- Coordinated with participating vendors during event planning.
- Performed event coordination for larger parties and gatherings.
- Performed face-to-face meetings to finalize contract for services and event details.
- Corresponded with clients to answer questions and resolve issues.
- Conferred with event staff at event site to coordinate details.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
Toganenwood Barn EstateRochester, NY
Sales Manager
08.2019 - 09.2022
Job overview
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Produced contracts, reports, letters, and proposals for clients.
- Reviewed customer service agreements for terms and conditions pricing and accuracy
- Interpreted sales and pricing policies to departmental personnel and customers
- Researched competitors' activities and products to uncover new trends
- Closed lucrative sales deals using strong negotiation and persuasion skills
GM CELLRochester, NY
Retail Sales Manager
04.2012 - 06.2021
Job overview
- Managed day-to-day staffing and handled scheduling for all store employees.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Education
Monroe Community CollegeRochester, NY
Associate of Applied Science from ACCOUNTING
Skills
- Catering Oversight
- Inquiry Response
- Service Coordination
- Problem Anticipation and Resolution
- Proposal Development
- Attendee Relations
- Event Staffing
- Client Requirements
- Event Execution
- Equipment Transportation
- Venue Selection
- Staff Leadership
- Event Billing
- Managing Reception
- Food Transportation
- Client Meetings
- Venue Accommodations
- Event Preparation
- Customer Inquiries
- Event Planning and Assistance
- Event Cleanup
- Staff Support
- Event Catering
- Local Business Relationships
Certification
- Licensed FOOD SAFETY MANAGER
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Mangager/Event Planner
Creative Caterers Inc
08.2019 - 09.2022
Sales Manager
Toganenwood Barn Estate
08.2019 - 09.2022
Retail Sales Manager
GM CELL
04.2012 - 06.2021
Monroe Community College
Associate of Applied Science from ACCOUNTING