Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kellie Alexander

DAWSON,Georgia

Summary

Results-driven leader with a solid background in food service planning and management. Hardworking, ambitious, and resourceful with a clear understanding of priorities and best practices. A leader with over 25 years of experience preparing and serving nutritious meals. Motivate employees to exceed customer expectations, service-oriented with good multitasking, safety management, and decision-making skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Food Service Director

Magnolia Manor Nursing Center
Americus, GA
12.2001 - Current
  • Planning, developing, organizing, implementing, evaluating, and overall supervising of Dietary Department.
  • Inspect all departmental areas for upkeep and supply control.
  • Assist in developing methods for determining thequality and quantity of food served.
  • Ensure that established policies follow all dietary procedures.
  • Ensure Menus are maintained and filed under established policies and procedures.
  • Maintained sound financial footing by overseeing department profit, loss, and budgeting.
  • Inspect diet trays to ensure the correct diet restrictions/texture is served to the residents.
  • Follow established infection control policies and procedures when performing daily tasks.
  • Ensure that department is maintained cleanly and safely by ensuring necessary equipment and supplies are maintained.
  • Ensure food and supplies for the next meal are readily available.
  • Work with the facility's Registered Dietitian as necessary and implement recommended changes.
  • Perform in-services to staff monthly or as needed to ensure education.
  • Develop and maintain a good rapport with residents.
  • Identify residents' dislikes and honor meal preferences.
  • Educate residents about diets and textures.
  • Develop and maintain a good working rapport with inter-departmental personnel and other departments within the facility to ensure that food service can be properly maintained to meet the needs of the residents.
  • Follow federal and local requirements to prevent the high-risk population of foodborne illness and cross contaminations.

Dietary Supervisor

Dawson Manor Nursing Home
Dawson, GA
04.1992 - 11.2001
  • Monitored production to check safety, standardized production, and appropriate portioning.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Interviewed, hired, and trained dietary personnel to provide optimal service.
  • Purchased food supplies for the department according to budget limitations.
  • Directed the activities of skilled kitchen workers preparing and serving meals.
  • Controlled food costs and managed inventory.
  • Monitored food preparation, production, and plating for quality control.
  • Completed new admission, quarterly, and annual assessment on residents
  • Monitor meal tolerance and acceptance. Note discrepancies with recommendations to Registered Dietitian and Speech Therapy to address/assess concerns.
  • Perform in-services to staff monthly and as needed.
  • Follow facility policies and procedures of department operation.
  • Follow federal and local guidelines to prevent foodborne illness.

Education

No Degree - Healthcare Administration

University of Southern New Hampshire
Manchester, New Hampshire

Skills

  • Performance Improvement
  • Anticipating Problems
  • Equipment Maintenance
  • Investigating Complaints
  • Staff Scheduling
  • Process Evaluations
  • Employee Performance Evaluations
  • Portion Control

Accomplishments

    Georgia Association Nutrition and Foodservice Professionals spokesperson, 2012-2016, I collaborated with Georgia's legislatures to pass the Safe Food For Seniors Act given vulnerability to our elderly populations to protect the millions of seniors in nursing homes and long-term care facilities by fully implementing CMS regulations


    2020 - Implemented the Red Napkin Program by identifying residents with significant weight loss and dehydration reducing the facility's % below national and state average.




Certification

Certified Dietary Manager , Association of Nutrition & Food Service Professionals


ServSafe Certified, National Restaurant Associations

Timeline

Food Service Director

Magnolia Manor Nursing Center
12.2001 - Current

Dietary Supervisor

Dawson Manor Nursing Home
04.1992 - 11.2001

No Degree - Healthcare Administration

University of Southern New Hampshire

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Kellie Alexander