Kellie Arthur
Winter Garden
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Corporate Manager
Gymnastics USA
2017.06 - 2019.05
- Oversaw daily responsibilities of the General Managers at two separate facilities.
- Approved policies and observed compliance with internal regulations and established policies.
- Leading, administrating, and directing the company's General Managers to successfully manage their staff at each facility.
- Held weekly meetings with each General Manager to ensure both facilities were functioning according to company policies and procedures.
General Manager
Gymnastics USA
2015.06 - 2017.06
- Managed over fifty employees to ensure company policies and procedures were being followed and met.
- Managed employee reviews, training, and schedules.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Administrative Director
Gymnastics USA
2014.06 - 2015.06
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Led, directed, managed and mentored five administrative staff members.
- Improved customer satisfaction rates by streamlining communication channels between departments and clients.
- Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
Education
No Degree -
Lake Sumter Community College
Clermont, Florida06.2008
Skills
- Time Management
- Staff Management
- Staff Training and Development
- Complex Problem-Solving
- Policy Implementation
- Performance Management
- Problem-solving abilities
- Multitasking
Timeline
Corporate Manager
Gymnastics USA
2017.06 - 2019.05
General Manager
Gymnastics USA
2015.06 - 2017.06
Administrative Director
Gymnastics USA
2014.06 - 2015.06
No Degree -
Lake Sumter Community College