Kellie Baish
Carlisle,PA
Summary
Dedicated Medical Assistant with hands-on experience in clinical procedures and adherence to HIPAA regulations. Recognized for strong organizational skills and attention to detail, aiming to enhance patient care delivery and support healthcare teams effectively.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Geisinger Medical Center
Dillsburg, Pennsylvania
09.2017 - 01.2019
- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained examination rooms for patient visits.
- Recorded patient medical histories and vital signs accurately.
- Educated patients on treatment plans and medication instructions.
- Administered medications and injections as directed by physicians.
- Managed inventory of medical supplies and equipment efficiently.
- Collaborated with nursing staff to ensure quality patient care delivery.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claims forms in accordance with applicable regulations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
Externship
Carolina Cardiology, Sleep and Obesity Center, PC
Jacksonville , NC
10.2016 - 12.2016
- Performed vital signs to support accurate patient assessments and care
- Conducted EKG's to assist in diagnosing cardiac conditions using clinical equipment
- Administered stress tests to evaluate patient cardiovascular status
- Performed phlebotomy to collect blood samples for diagnostic testing
- Administered injections to patients, ensuring safe and accurate delivery of medications
- Utilized EHR systems to maintain accurate patient records and streamline workflow
- Filed patient documents to ensure organized and accessible medical records
- Assisted patients with check-in and care coordination, enhancing patient experience
Receptionist
Gleim Excavating
Carlisle, PA
04.2002 - 06.2003
- Managed phone calls and directed inquiries to appropriate team members.
- Assisted with filing and organizing documents in the administrative system.
- Coordinated office supplies and ensured inventory was well-stocked.
- Prepared correspondence and documents for internal and external communication.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Collaborated with team members to streamline office processes and improve efficiency.
- Maintained cleanliness and organization of reception area for a professional appearance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Filing and typing
- Special projects for different departments (blueprints, paving, grading)
Optician
Allegheny
Carlisle , PA
04.1996 - 04.1997
- Assisted customers in selecting appropriate eyewear and lenses.
- Performed vision tests using specialized equipment and tools.
- Educated patients on proper eyewear care and maintenance techniques.
- Collaborated with the sales team to enhance customer service experiences.
- Managed inventory of frames, lenses, and optical supplies efficiently.
- Provided technical support for frame adjustments and repairs as needed.
- Maintained a clean and organized workspace to ensure optimal service delivery.
- Developed strong relationships with clients to foster loyalty and trust.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Maintained accurate records of all transactions in computer system.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Calculated measurements for eyewear using optical measuring devices.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Processed payments for products purchased by customers.
- Dispensed contact lenses upon completion of fitting process.
- Adjusted eyewear for proper fit and comfort level.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Repaired broken frames using specialty tools and equipment.
- Performed basic vision screenings to determine patient's prescription needs.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Wrote up detailed work orders specifying parameters for lenses and frames.
- Used hands, heat and tools to bend and shape frames to fit customer's face.
- Repaired and adjusted frames to meet customer needs.
Optician
Vision World
Camp Hill, Pennsylvania
09.1995 - 09.1996
- Assisted customers in selecting appropriate eyewear and lenses.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Maintained accurate records of all transactions in computer system.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Calculated measurements for eyewear using optical measuring devices.
- Greeted patients warmly upon arrival at office or store location.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Processed payments for products purchased by customers.
- Dispensed contact lenses upon completion of fitting process.
- Adjusted eyewear for proper fit and comfort level.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Repaired broken frames using specialty tools and equipment.
- Educated patients about proper use of corrective eyewear, lifestyle habits, diet, exercise, which can affect vision health.
- Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
- Performed basic vision screenings to determine patient's prescription needs.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Maintained records of prescriptions, orders and payments.
- Wrote up detailed work orders specifying parameters for lenses and frames.
- Used hands, heat and tools to bend and shape frames to fit customer's face.
- Repaired and adjusted frames to meet customer needs.
- Heated, shaped, or bent metal or plastic frames to fit eyeglasses to client.
- Performed vision tests using specialized equipment and tools.
- Educated patients on proper eyewear care and maintenance techniques.
- Collaborated with the sales team to enhance customer service experiences.
- Managed inventory of frames, lenses, and optical supplies efficiently.
- Provided technical support for frame adjustments and repairs as needed.
- Maintained a clean and organized workspace to ensure optimal service delivery.
- Developed strong relationships with clients to foster loyalty and trust.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
Education
Associate of Science - Medical Assisting
Miller-Motte Technical College
NC12-2016
Associate of Science - Arts in Health Care Administration/Medical Records
University of Phoenix
Tempe, AZ04-2010
Skills
- Patient assessment
- Vital signs measurement
- Medication administration
- Electronic health records
- Laboratory testing
- Clinical procedures
- HIPAA compliance
Timeline
Medical Assistant
Geisinger Medical Center
09.2017 - 01.2019
Externship
Carolina Cardiology, Sleep and Obesity Center, PC
10.2016 - 12.2016
Receptionist
Gleim Excavating
04.2002 - 06.2003
Optician
Allegheny
04.1996 - 04.1997
Optician
Vision World
09.1995 - 09.1996
Associate of Science - Medical Assisting
Miller-Motte Technical College
Associate of Science - Arts in Health Care Administration/Medical Records
University of Phoenix