Kellie Baxter

• Assist team and psychologist with input on conducted assessments of the physical, mental, and emotional needs of each individual client.
• Trained new staff members on policies and
• procedures related to residential habilitation services.
• Acumatica/Money Management Plan, Developed Protective Expenditure Plan (PEP).
• Developed and wrote individualized service plans for each client based on assessment and life plan results, such as Staff Action Plan and Safeguard Summaries.
• Monitored and updated records to stay in Medicaid compliance at all times, billing monthly notes.
• Adhere staff is following HCBS guidelines (Home Community Based Services).
• Facilitated communication between clients, family members, agencies, and other professionals involved in the care process.
• Assisted clients in exploring social and leisure interests and community events.
• Actively participated in team meetings to discuss client progress, any changes in behavior, or health status.
• Maintained accurate records of client information including medical records, incident reports and progress notes.
• Encouraged independence by teaching daily living skills such as money management, cooking, cleaning and hygiene maintenance.
• Utilized positive reinforcement techniques when working with clients to encourage desired behaviors.
• Offered emotional support to clients experiencing distress due to personal issues or life events.
• Observed behaviors of clients during interactions with others and provided appropriate interventions when needed.

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• Strategic problem solver, leading staff to adhere to a standard and follow policy and procedure of state operations.
• Completing annual and quarterly evaluations for new hires and seasoned employees.
• Assist with the process of new hires and participate in interviews.
• Complete payroll and times in a timely manner. Monitored time and attendance issues with quarterly audits.
• Updating 28-day schedules, vacations, and weekly payroll schedules. Reporting overtime to headquarters and reducing overtime.
• Acumatica, Money management skills with budgeting for residential. Monitoring all purchases and receipts are uploaded to Acumatica.
• Attended core team monthly meeting to discuss residential goals and needs of each individual.
• Assisted in the development of individualized plans to support participants with disabilities.
• Developed positive relationships with clients and their families through effective communication.
• Facilitated activities that promote social,
• Knowledgeable with Willow Brook class members and procedures.
• Collaborated with social workers to support patients.
• Responded quickly and appropriately to crisis situations involving clients.
• Consulted and collaborated with other professionals to provide continuity of patient-family care.
• Reminded individuals to take prescribed medications or nutritional supplements.
• Maintained accurate records and health regarding progress and treatments. Documented individuals' data in company database.
• Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
• Assisted clients in accessing community resources including education, employment opportunities, recreational activities.
• Fostered a supportive learning environment by providing instruction on daily living skills such as personal hygiene and meal preparation.
• Participated in interdisciplinary meetings to discuss client needs and program planning and reviews.
• Implemented, that employee follows behavior management strategies as needed to ensure a safe environment for all involved.
• Monitored client progress towards goals and objectives outlined in Individual Service Plans.
• Attended training sessions related to supporting individuals with developmental disabilities.

• Coached, mentored and trained team members in order to improve their job performance.
• Maintained up-to-date records of employee attendance, payroll information, vacation
• requests.

Assisted with transitioning an ICF into an IRA.

• Trained employees on additional job positions to maintain coverage of roles.
• Monitored staff performance and addressed issues.
• Assigned tasks to associates to fit skill
• levels and maximize team performance.
• Assist with feeding and dressing, medications, doctor appointments, and cooking.
• Delegated work to staff, setting priorities and goals.
• Reviewed completed work to verify consistency, quality and conformance.
• Mediated conflicts between employees and facilitated effective resolutions to disputes
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Analyzed business performance data and forecasted business results for upper management.
• Planned and delivered training sessions to improve employee effectiveness and weaknesses.

• Provided direct care and supervision for individuals with developmental disabilities.
• Provide assistance with grooming, feeding, shopping.
• Developed positive relationships with clients and their families through effective communication.
• Facilitated activities that promote social, emotional, physical, and intellectual growth of clients.
• Assisted in the development of individualized plans to support participants with disabilities.
• Attended training sessions related to supporting individuals with developmental disabilities.
• Reminded individuals to take prescribed medications or nutritional supplements.
• Maintained accurate records and documented client data in company databases.
• Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
• Responded quickly and appropriately to crisis situations involving individuals. Reporting and documenting to supervisors and other chain of command team members.