Kellie Boal
Beaumont,CA
Summary
Dynamic and highly reliable bartender with extensive experience in the service industry, excelling in fast-paced environments. Proven ability to enhance customer satisfaction through suggestive selling and exceptional service. Strong multitasking skills and a team player attitude contribute to successful event execution and memorable guest experiences.
Overview
13
13
years of professional experience
Work History
Bartender
LC Mobile Bartending
11.2024 - Current
- Mixed unique and interesting cocktails for customers, including bar specials.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Promotional Model/Bartender
Entourage Model and Talent Agency
10.2022 - Current
- Engaged audiences through dynamic product demonstrations and interactive presentations.
- Collaborated with marketing teams to execute promotional campaigns effectively.
- Developed strong relationships with clients, enhancing brand loyalty and visibility.
- Crafted and served diverse cocktails, enhancing customer satisfaction through tailored beverage selections.
Promotional Model/Bartender
Got Galz
09.2015 - Current
- Provided feedback on customer interactions, contributing to strategy refinement for future promotions.
- Trained new models on brand standards and promotional techniques, fostering team cohesion.
- Engaged customers with friendly demeanor and extensive product knowledge.
- Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
- Served high customer volumes during special events, nights, and weekends.
Cocktail Server/Bartender
Hard Rock Hotel & Casino
10.2017 - 01.2020
- Delivered exceptional customer service in high-volume casino environment.
- Managed beverage orders efficiently, ensuring prompt delivery to guests.
- Maintained comprehensive knowledge of drink menu and specials to enhance guest experience.
- Collaborated with bartenders to streamline service during peak hours.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
Server
Buffalo Wild Wings
03.2016 - 09.2019
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently, adapting to varying customer needs and preferences.
- Trained new staff on menu items, service protocols, and company standards.
- Collaborated with kitchen team to ensure timely food delivery and quality control.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
Cashier
Kohls Department Store
08.2012 - 03.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns, ensuring satisfaction.
- Maintained accurate cash drawer balances throughout shifts.
- Trained new team members on register operations and customer service protocols.
- Resolved customer complaints promptly, enhancing overall shopping experience.
Education
Cosmetology License - Cosmetology
ABT Beauty Academy
San Jacinto, CAHigh School Diploma -
Beaumont High School
Beaumont, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
- Suggestive selling
Timeline
Bartender
LC Mobile Bartending
11.2024 - Current
Promotional Model/Bartender
Entourage Model and Talent Agency
10.2022 - Current
Cocktail Server/Bartender
Hard Rock Hotel & Casino
10.2017 - 01.2020
Server
Buffalo Wild Wings
03.2016 - 09.2019
Promotional Model/Bartender
Got Galz
09.2015 - Current
Cashier
Kohls Department Store
08.2012 - 03.2015
Cosmetology License - Cosmetology
ABT Beauty Academy
High School Diploma -
Beaumont High School