Kellie Boateng
Buford,GA
Summary
Employee Relations leader with over 10 years of HR experience, including 5 years focused on high-stakes investigations. Expertise in managing complex cases involving harassment, discrimination, and policy violations while ensuring compliance and fairness. Proficient in Workday and case tracking systems, with a proven track record of presenting employee relations trends to inform proactive strategies. Strong background in strategic planning and team leadership, dedicated to driving operational efficiencies and delivering impactful results.
Overview
2026
2026
years of professional experience
4
4
Certifications
Work History
Senior Employee Relations Partner
F5 Networks, Inc.
Seattle (Remote), USA
08.2022 - Current
- Independently manage a caseload of workplace investigations involving harassment, discrimination, retaliation, and other forms of misconduct, ensuring thoroughness, objectivity, and legal compliance.
- Conduct end to end investigations – investigation planning, witness interviews, assessing witness credibility, reviewing evidence, determining findings, making recommendations, and drafting well-written investigation reports.
- Interpret and apply U.S. labor laws, company policies, and EEO regulations to ensure fair and consistent outcomes, mitigating risk and promoting an equitable workplace culture.
- Partner and collaborate cross-functionally with Legal, HRBPs, various functions, and senior leadership to determine and execute outcomes such as corrective action plans, written warnings, and separations aligned with business and compliance priorities.
- Analyze ER metrics and trends to deliver actionable insights to leaders, shaping strategies around training, policy evolution, and culture-building initiatives.
- Coach and influence managers and leaders on data-informed performance management, progressive discipline, and legally sound employment decisions.
Employee Relations Partner
T-Mobile
Atlanta (Hybrid), USA
08.2016 - 08.2022
- Conducted ER investigations across multiple states; resolved sensitive complaints related to protected class issues, performance, and workplace conduct.
- Coached leaders through progressive discipline, PIPs, and documentation to ensure legal defensibility and employee dignity.
HR Business Partner
Coca-Cola Enterprises, Inc.
Atlanta, USA
05.2008 - 08.2016
- Provided employee relations support including performance management, misconduct, and immigration matters.
- Managed the full cycle of ER cases from intake to resolution including documentation, legal review, and coaching.
- Partnered with leadership on succession planning, workforce strategy, and team development.
HR Business Partner
T-Mobile
Atlanta (Hybrid), USA
- Served as primary HR contact for Product & Technology business units, managing performance issues and policy interpretation.
- Supported reduction in force (RIF) processes while minimizing impact on workforce relations.
- Collaborated on large-scale change initiatives, ensuring smooth transitions and maintaining employee morale.
HR Generalist
T-Mobile
Atlanta (Hybrid), USA
- Promoted to HR Business Partner role to enhance strategic HR initiatives.
- Collaborated with Centers of Excellence to ensure consistency in HR messaging across all levels.
- Supported compliance and data tracking throughout employee lifecycle events to maintain regulatory standards.
Human Resources Lead
Coca-Cola Enterprises, Inc.
Atlanta, USA
- Promoted to HR Business Partner, enhancing organizational effectiveness across multiple locations.
- Provided HR support for exempt and non-exempt employees, ensuring compliance and satisfaction.
- Implemented training programs to address talent pipeline needs and development opportunities.
Jr. Paralegal & Executive Administrative Assistant
Coca-Cola Enterprises, Inc.
Atlanta, USA
- Achieved promotion to HR lead, driving improvements in human resource functions.
- Provided legal support for employment matters, ensuring compliance with regulations.
- Facilitated immigration program adherence to maintain workforce integrity.
Education
BA - Business Administration
University of Phoenix
OnlineSkills
- Employee relations and investigations
- Workforce analytics and metrics
- HR policy development
- Legal compliance
- Performance management and corrective action
- Conflict resolution strategies
- Risk mitigation techniques
- Organizational change management
- Compliance strategy and reporting
- Workday and Salesforce proficiency
- Navex expertise
- Microsoft 365 applications
Certification
SPHR (Senior Professional in Human Resources) Certification
Timeline
Senior Employee Relations Partner
F5 Networks, Inc.
08.2022 - Current
Employee Relations Partner
T-Mobile
08.2016 - 08.2022
HR Business Partner
Coca-Cola Enterprises, Inc.
05.2008 - 08.2016
HR Business Partner
T-Mobile
HR Generalist
T-Mobile
Human Resources Lead
Coca-Cola Enterprises, Inc.
Jr. Paralegal & Executive Administrative Assistant
Coca-Cola Enterprises, Inc.
BA - Business Administration
University of Phoenix