Summary
Overview
Work History
Education
Skills
Other Qualifications
Administrative Skills
References
References
Timeline
Generic

Kellie Boblits

Fairfield,PA

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

6
6
years of professional experience

Work History

Physician Office Team Leader

WellSpan Cardiology
08.2023 - Current
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Physician Office Assistant

Wellspan Health Cardiology
10.2022 - Current
  • Greet patients upon arrival, review patient demographics, update patient information, collect payments, manage phone calls, schedule appointments, etc.
  • Streamlined appointment scheduling for improved office efficiency and reduced wait times.
  • Enhanced patient satisfaction by providing friendly and efficient front desk support.
  • Coordinated referrals to specialists, optimizing patient access to specialized care.

Medical Office Assistant

Frederick Health Urgent Care
06.2022 - 10.2022
  • Greet patients upon arrival, prioritize patient triage, verify billing and insurance, collect payments, schedule appointments, etc.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.

Verification Specialist/ Administration

Premier Rehab Physical Therapy
06.2021 - 05.2022
  • Verify insurance benefits, process payments, discuss insurance benefits with patients, maintain records, assist other staff, etc.
  • Enhanced data accuracy by meticulously reviewing and verifying information from various sources.
  • Streamlined the verification process by creating detailed checklists and guidelines to ensure consistency.
  • Reduced errors in documentation by thoroughly cross-checking data against established parameters.
  • Maintained a high level of professionalism when interacting with external parties during the verification process.

Physician Office Assistant/Surgery Scheduler

Well Span OB/GYN Gettysburg
11.2020 - 05.2021
  • Greet patients, check patients in and out, verify insurance and demographics, schedule appointments, communicate with OR, etc.
  • Enhanced patient satisfaction by providing friendly and efficient front desk support.
  • Streamlined appointment scheduling for improved office efficiency and reduced wait times.
  • Provided exceptional customer service during phone interactions, addressing concerns with empathy and professionalism.

Insurance Coordinator/Administration

Premier Rehab Physical Therapy
08.2018 - 10.2020
  • Verify insurance benefits, process payments, discuss insurance benefits with patients, maintain records, assist other staff, etc.
  • Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.
  • Streamlined office workflows for increased productivity, organizing and maintaining client files.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.

Education

GED -

Coastal Carolina Community College
Jacksonville, NC
02.2013

Skills

  • Employee Evaluation
  • Excellent Communication
  • Team Supervision
  • Mentoring
  • Strong Organization
  • Document Management
  • Filing Systems
  • Basic Accounting
  • Scheduling Appointments
  • Phone Etiquette
  • Calendar Management

Other Qualifications

  • Completed a Certified Nursing Assistant program from Caring for Life in North Carolina
  • Completed an accredited phlebotomy program through Northern Virginia Phlebotomy
  • Completed Eclipsys registration training.
  • Completed Epic registration, scheduling, and insurance training.
  • Completed Epic surgery scheduling training.

Administrative Skills

  • Strong ability to document, in writing, all relevant information.
  • Proficient with computers. Completed the formal Microsoft Office Application course successfully.
  • Excel at computer data input
  • Able to operate multi-line phone system
  • Able to make conversation politely even under high emotional situations
  • Able to work well with coworkers in all environments and situations.
  • Proficient with faxing, scanning, and electronic records.
  • Able to maintain an organized workspace.
  • Proficient in Microsoft Outlook
  • Ability to multi-task
  • Proficient keyboarding skills
  • Team Player
  • Fast Learner

References

  • Brittney Magna, Office Manager, (817)-475-4291
  • Elizabeth Ridinger, Supervisor, 717-752-6826
  • Ashley Cooper, Supervisor, 817-201-7434

References

References available upon request.

Timeline

Physician Office Team Leader

WellSpan Cardiology
08.2023 - Current

Physician Office Assistant

Wellspan Health Cardiology
10.2022 - Current

Medical Office Assistant

Frederick Health Urgent Care
06.2022 - 10.2022

Verification Specialist/ Administration

Premier Rehab Physical Therapy
06.2021 - 05.2022

Physician Office Assistant/Surgery Scheduler

Well Span OB/GYN Gettysburg
11.2020 - 05.2021

Insurance Coordinator/Administration

Premier Rehab Physical Therapy
08.2018 - 10.2020

GED -

Coastal Carolina Community College

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