Kellie Brown
Wilmington ,DE
Summary
Enthusiastic, Diverse Realtor at Compass Real Estate with a proven track record in client relations and contract negotiation. Excelled in property management and market research, enhancing client satisfaction and streamlining real estate transactions. Skilled in comparative market analysis and property marketing, achieving successful outcomes for clients and maintaining strong market knowledge.
Overview
21
21
years of professional experience
Work History
Realtor
Compass Real Estate
06.2023 - Current
- Coordinate various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Build lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Strive to maintain strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhance client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Collaborate with other agents to ensure timely closings and successful transactions for all parties involved.
Certified Notary Public
Self Employed
05.2023 - Current
- Mobile Notarization On Call
- Improve document accuracy by reviewing and verifying signatures in notarized documents.
- Increase efficiency in processing documents by organizing workspace meticulously for easy access to necessary tools and resources.
- Establish trust with clients by maintaining strict confidentiality in handling sensitive documents and information.
- Manage client appointments effectively, resulting in timely completion of all notarial tasks.
- Meet with clients in various environment to witness signings, to accommodate each individuals needs.
Residential Property Manager
Private Clients
04.2023 - Current
- Process applications, including screening potential tenants for private owners, ensuring placement of the best fit for long term, successful tenancy.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintain detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Introduce prospective tenants to units available, and perform tours of premises.
- Communicate effectively with owners, residents, and on-site associates.
Private Property Manager
Private Client
01.2016 - 11.2023
- Managed Private High End Residential Properties including maintenance upkeep inside and outside of homes.
- Maintained clear, concise record keeping of all maintenance, repairs, and scheduled preventative maintenance.
- Communicated quarterly with owner for budget review, expenses paid out, as well as projected upcoming expenses.
- Implemented landscape design appropriate per season, developed plans for property upkeep, appropriate measures to ensure property was maintained to client expectation.
- Managed private family vacation home, doubling as an AirBnB, including AirBnB scheduling, quarterly personal visits to property to ensure upkeep, scheduling appropriate maintenance, repairs, and cosmetic improvements, to maintain excellent standards in the community. Hired and regularly monitored job performance of pest control, housekeeping, laundry services, and landscaping crews.
- Implemented scheduling of pool companies for seasonal upkeep and maintenance in properties inclusive of swimming pools.
Property Manager
Foundation for Eldercare
03.2004 - 01.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of homes, and reduce costly emergency repairs.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
Education
License To Practice Real Estate -
Delaware School of Real Estate
Hockessin, DE05-2023
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Property marketing
- Negotiation
- Market research
- Property management
- Leasing and sales
- Property research
- Closing support
- Property tours and inspections
Five Star Rated Realtor
Successfully maintain 5 Star Review Ratings!
Timeline
Realtor
Compass Real Estate
06.2023 - Current
Certified Notary Public
Self Employed
05.2023 - Current
Residential Property Manager
Private Clients
04.2023 - Current
Private Property Manager
Private Client
01.2016 - 11.2023
Property Manager
Foundation for Eldercare
03.2004 - 01.2016
License To Practice Real Estate -
Delaware School of Real Estate
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