Kellie Carmichael

Proven Delivery Driver with a track record of enhancing customer satisfaction and streamlining delivery processes at Roadie. Leveraged GPS and route planning skills alongside a positive attitude to improve delivery efficiency and foster strong client relationships. Excelled in safe driving and teamwork, significantly contributing to operational excellence and client trust. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

In addition to my background in customer service, I also have a background in Bookkeeping. I worked for my Uncles accounting firm from the young age of 13. There is where I learned the ropes in bookkeeping. Where I learned how to navigate Quickbooks, Microsoft, Data entry for several high end clients, filing, multi line phone systems, managing employees payroll, bank reconciliations and much more.

I also am planning on the coming year returning back to school for my Associates Degree in Art, majoring in Digital Photography & Graphics. As well as I want to take courses for Cyber Security, to learn how to better handle the issues the world is facing today with internet hackers. I feel as me, myself personally falling victim to a hacker over the past two years, that I should learn how to handle these types of situations and hopefully help someone who is dealing with these serious issues.

• Safety Management Systems Training Certificate — Occupational Safety and Health Administration(OSHA).
• Hazardous Materials Endorsement (HME) - Transportation Security Administration (TSA).
• OSHA Certified
• South Carolina Driver's License
• Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule Training – U.S. Department of Health & Human Services.
• Certified Property Manager (CPM) - Institute of Real Estate Management (IREM).

I have had several different types of Accomplishments over the years.  I have worked from the age of 13 in several different fields of employment.  From Hostess at a seafood restaurant, to Customer Service Representative at a retail store, to Accountant.  But my biggest Accomplishment of all time will always and forever be my children.  I am a single mother of 5 wonderful children, age ranging from 7 years old to 19 years old.  You never truly know love until you are holding your child in your arms.  Being a single parent does not come without it's own set of difficulties.  It is definitely a Job all on it's own trying to balance work, school, and children!  You have to find a balance!  That is something that I am continuing to learn every single day.  To find the perfect balance for life as a working mother.  But in all honesty,  if I could do everything over,  I would do it in a second just to be able to see my children's smiles & for them to know how much I love them and how proud I am of who they are  becoming. 

Something I have always been very passionate about is my photography.  I am actually going back to school for my Associates Degree in Art, majoring in Digital Photography & Graphics.  There is something about seeing something out in the world that you feel is true beauty. Whether it be a child posing, a pet running in a field, the way the river flows and breeze blows the leaves off of a tree.  When I see something that speaks to me, that I can not only capture but transform into something even more beautiful or something that can give it that little bit of pizazz.  I feel it's my duty to not only bring the vision that I have to life, but to also share it with others so that they can possibly see what I see, feel what I feel, understand me as a person, and maybe understand themselves a little bit more.  I love taking photo's of my children and others, Pets, and nature photography.  I hope that I will continue to be able to explore this passion of mine and bring happiness to others.