Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
2024
2024
years of professional experience
Work History
Warehouse Operator
Heliene U.S.A
03.2023 - 02.2024
Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Operated various tools and equipment proficiently for faster product assembly without compromising quality.
Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
Assisted with training new employees, sharing expertise and best practices for assembly line work.
Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
Conducted routine maintenance checks on equipment, ensuring proper functionality at all times.
Continuously checked products for quality assurance according to strict guidelines.
Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
Completed daily inspection of machines and equipment.
Investigated and resolved production issues.
Collaborated with engineering teams to improve production efficiency.
Monitored production processes to identify and address potential issues.
Sorter Operations Associate
Amazon
10.2022 - 01.2023
Adhered to safety guidelines and protocols, minimizing accidents and maintaining a secure work environment.
Resolved issues promptly during sorting operations, minimizing disruptions to the workflow process.
Operated various types of machinery used in sorting processes, demonstrating versatility and adaptability.
Enhanced sorting efficiency by implementing new operational strategies and techniques.
Handled complex sorting tasks requiring attention to detail without compromising speed or accuracy.
Conducted routine quality checks on sorted items, ensuring adherence to specified standards and client requirements.
Balanced multiple priorities simultaneously while working under pressure, demonstrating strong time management skills.
Tuber
L&M Radiator
04.2022 - 07.2022
Set-up and operate the tube machine to produce a completed tube
Assemble tube with gilling and place in the strip solder machine
Inspect and remove parts from solder lines and listen for loose gilling
Perform light maintenance on the machines
Assist in training of others on the tube machine
Follow all appropriate work instructions
Set-up and operate RTTS and aluminum tube machine
Assist in other areas of production as needed and qualified
Performs work in a safe manner and follows all safety guidelines and procedure
Performs related work and other duties as required by supervisor
Machine Operator
Aramark
08.2021 - 10.2021
Worked with laundry, press machines, sorted and organized orders in a timely manner
Customer Service Representative
Anthem Blue Cross Blue Shield
07.2020 - 12.2020
Would take calls from customers, answer any and all questions pertaining their dental insurance
Help with the website and direct the customers how to navigate
Help with billing inquiries and with billing issues
Assist dental offices with eligibility of patients and procedures
Worked on computer and phone with a professional demeanor and always willing to help
Able to multi-task with meetings and handling deadlines in a timely manner
Admitting Clerk
Fairview Range Medical Center
02.2017 - 12.2018
Appropriately and accurately collects and enters required information for all access patients
Supports the customer focused business cycle process by performing the necessary activities to register patients upon their arrival for services
Accurately collects, analyzes and records the information and completes the access process
Focuses at all time on providing a positive and memorable experience
Answer phones and Handles all Emergency Codes that happen throughout the night in a timely manner
Claims Examiner I
Blue Cross Blue Shield of Minnesota
10.2015 - 11.2016
Process claims For Public Medical insurance through blue cross blue shield
I would work with 2 monitors And about six different programs at one time to make sure the claim is processed correctly in a timely Manner
Make sure the medical and personal information was inputted correctly before we processed the Claim
Worked independently with the claims to processed about average 70-100 claims a day
We worked as a team with Public Medical insurance to process effectively as a whole to get them done properly and detect any ongoing errors that may occur
Also used Office equipment when needed, fax, printer and copier machine
Emergency Roadside Service Agent II
American Automobile Association
12.2013 - 07.2015
Triage service depending on severity of roadside service needed
Recognize and diffuse escalated member's Situation in a patient, professional and courteous manner
Provide effective and timely resolution of a range of member inquiries, placing appropriate levels of urgency on each contact
Actively listen, build rapport and display empathy
Build customer satisfaction and loyalty
Display a consistently positive, professional and Cooperative tone with members, contacts and coworkers
Thrive in a fast-paced, rapidly changing, and high Volume work environment
Reservation Sales Agent
Delta Airlines
11.2010 - 02.2012
Build a rapport with the customers via phone and create an experience they will value
Provide effective listening, quickly identifying and owning customer issues, making quality decisions, multi-tasking, and interacting with a globally diverse group of customers and colleagues
Consistently sell a range of travel related services, including car rental, hotel, and credit card vendor partner products, and actively search for solutions to problems
Demonstrate strong verbal and written communication skills, a professional attitude, Excellent dependability, the ability to handle stressful situations, possess strong computer skills, flexibility in A fast paced environment also the ability to react quickly
Inbound Customers Services and Sales Representative
Sears
To provide world-class customer service to build customer loyalty through our Commitment to Care Approach and generate sales by offering valuable products and services to our customers
To troubleshoot with our customers with their broken appliances over the phone and if trouble shooting did Not work we sent out a service truck
Processed repair orders and used the computer programs to assist with members
Education
Bachelor of Arts - Nursing
Minnesota North Community College
Hibbing, MN
09.2026
Medical Billing And Coding - Medical
American Career College
Hibbing, MN
03.2014
GED -
Hibbing High School
Hibbing, MN
06.2005
Skills
Excel
Microsoft Office
Outlook
PowerPoint
Word
Typing 65 WPM
Office experience
Hospital Experience
Triage
CRM proficiency
Strong Communication and Interpersonal Skills
Sales and Promotions
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Warehouse Operator
Heliene U.S.A
03.2023 - 02.2024
Sorter Operations Associate
Amazon
10.2022 - 01.2023
Tuber
L&M Radiator
04.2022 - 07.2022
Machine Operator
Aramark
08.2021 - 10.2021
Customer Service Representative
Anthem Blue Cross Blue Shield
07.2020 - 12.2020
Admitting Clerk
Fairview Range Medical Center
02.2017 - 12.2018
Claims Examiner I
Blue Cross Blue Shield of Minnesota
10.2015 - 11.2016
Emergency Roadside Service Agent II
American Automobile Association
12.2013 - 07.2015
Reservation Sales Agent
Delta Airlines
11.2010 - 02.2012
GED -
Hibbing High School
Inbound Customers Services and Sales Representative
Sears
Bachelor of Arts - Nursing
Minnesota North Community College
Medical Billing And Coding - Medical
American Career College
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