Kellie Ching
Summary
Dedicated administrative professional with a proven track record in fast-paced office settings. Hardworking team player excelling in completing various clerical tasks and providing valuable staff support. Known for responsibility, punctuality, and high productivity, even when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Office Assistant
Stanislaus County Housing Authority
09.2017 - 02.2018
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling all incoming and outgoing mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Receptionist/Customer Service Representative
Axis Construction and Consultation, Inc.
12.2015 - 03.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct departments.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist/Inside Sales Support
Allstar Fire Equipment, Inc.
08.2005 - 03.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Case Worker/Customer Service Representative
Binder And Binder Social Security Disability Advocates
09.2015 - 12.2015
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA09-1991
Skills
- Time management
- Data entry
- Verbal communication
- Complex Problem-solving
- Multi-line phone proficiency
- Meticulous attention to detail
- Resourceful
- Office management
Timeline
Office Assistant
Stanislaus County Housing Authority
09.2017 - 02.2018
Receptionist/Customer Service Representative
Axis Construction and Consultation, Inc.
12.2015 - 03.2016
Case Worker/Customer Service Representative
Binder And Binder Social Security Disability Advocates
09.2015 - 12.2015
Receptionist/Inside Sales Support
Allstar Fire Equipment, Inc.
08.2005 - 03.2016
High School Diploma -
Arroyo High School
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