Kellie Cloud
Dallas,United States
Summary
Strategic, results-driven executive with 18+ years of experience driving enterprise growth, retention, and operational execution across energy, EV infrastructure, and commercial automotive sectors. Proven success managing and expanding Fortune 100 accounts end-to-end—from business development through large-scale deployment and long-term value realization—while leading cross-functional teams to deliver complex initiatives on time, on budget, and above KPI targets. Known as a solution-oriented leader by influence, building scalable account strategies, partnerships, and go-to-market programs that accelerate revenue and market expansion, and serving as a trusted advisor to executive stakeholders by translating market insights and customer needs into measurable business impact.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
14
14
years of professional experience
Work History
Senior EV Operations, Public Charging & Fleet Key Account Manager
bp pulse
03.2024 - Current
- Own executive-level relationships and full lifecycle account management for strategic EV infrastructure clients, driving revenue growth, retention, contract compliance, and multi-year expansion
- Direct end-to-end delivery of complex EV charging programs, leading cross-functional teams to execute deployments on time, on budget, and in line with SLAs
- Develop and deploy enterprise account strategies aligned to corporate growth objectives and customer success outcomes
- Design and operationalize scalable governance models
- Serve as a strategic advisor to executive leadership, leveraging performance data and market insights to influence roadmap and growth strategy
- Recovered $1M+ in past-due revenue through strategic negotiation
- Elevated customer experience performance, reflected in improved NPS and client satisfaction metrics
Senior Sales Manager – EV Fleet
bp pulse
02.2023 - 03.2024
- Led enterprise sales strategy for EV fleet charging solutions, driving market expansion, revenue growth, and customer retention
- Secured and expanded strategic partnerships with fleet operators, OEMs, and infrastructure stakeholders
- Directed complex multi-stakeholder sales cycles from origination through deployment of large-scale electrification programs
- Partnered cross-functionally across product, engineering, operations, and finance to deliver scalable customer solutions
- Acted as a trusted advisor to executive clients and leadership
Director, Strategic Partnerships & EV Dealer Development
Nuvve Holding Corp.
02.2022 - 02.2023
- Developed and executed a national EV fleet and dealer channel strategy driving pipeline growth and partner expansion
- Built and expanded strategic relationships with OEMs, channel partners, and enterprise fleet customers
- Led full-cycle enterprise sales and account management, including deal structuring, negotiations, and strategic planning
- Designed and implemented partner programs, bundled solutions, and onboarding frameworks to accelerate adoption
National Strategic Fleet Sales Manager
TBC Corporation
05.2016 - 11.2022
- Architected and executed a national growth strategy driving sustained revenue expansion and customer retention
- Built and scaled a commercial program across 600+ retail locations, creating a high-performing national sales channel
- Increased sales and gross profit by 75%+ for four consecutive years, consistently exceeding KPIs and revenue targets
- Directed marketing, forecasting, and sales planning initiatives across a multi-location network
- Developed high-performing teams and mentored sales professionals into top producers, strengthening organizational capability
Commercial Account Manager
Advance Auto Parts
11.2012 - 03.2016
- Partnered with executive leadership to deliver market growth strategy driving financial performance and customer satisfaction
- Built and scaled a commercial program across 600+ locations
- Delivered sustained sales and profit growth exceeding targets
- Developed high-performing teams and led training and performance coaching initiatives
- Directed forecasting, planning, and marketing alignment across regional operations
Education
Bachelor of Science - Business Administration
University of Arkansas
Fayetteville, AR01-2005
Skills
- Strategic Account Leadership
- Fortune 100 Account Management
- EV Infrastructure & Fleet Electrification Business Development & Partnerships
- P&L Ownership & Financial Strategy
- Complex Deal Negotiation Cross-Functional Leadership
- Program & Project Execution
- Market Expansion Strategy Operational Excellence & Process Optimization
- Executive Stakeholder Engagement
- Client relationship building
- Business development
- Key account management
- Data-driven decision making
Accomplishments
- Created new customer vertical, developed and implemented go to market strategy that increased revenue by 1.8 million dollars in the first year.
- Achieved Account Manager of the year for 2 consecutive years for new sales growth and retention.
- Led team of experienced Sales Executives that exceeded financial expectations.
Timeline
Senior EV Operations, Public Charging & Fleet Key Account Manager
bp pulse
03.2024 - Current
Senior Sales Manager – EV Fleet
bp pulse
02.2023 - 03.2024
Director, Strategic Partnerships & EV Dealer Development
Nuvve Holding Corp.
02.2022 - 02.2023
National Strategic Fleet Sales Manager
TBC Corporation
05.2016 - 11.2022
Commercial Account Manager
Advance Auto Parts
11.2012 - 03.2016
Bachelor of Science - Business Administration
University of Arkansas