Summary
Overview
Work History
Education
Skills
Timeline
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Kellie Eaton

Summary

Dynamic leader with a proven track record adept in problem-solving and team leadership. Excelled in enhancing operations and client relationships, achieving significant efficiency improvements. Skilled in MS Office and fostering a culture of integrity and honesty. Demonstrated excellence in strategic implementation and customer satisfaction.


Overview

24
24
years of professional experience

Work History

SymAdvisor Consultant

Jack Henry and Associates
09.2016 - 09.2023
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.

Vice President of Operations

Spire Credit Union
05.1999 - 09.2016
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
  • Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
  • Established performance goals for department and outlined processes for achievement.

Education

High School Diploma -

Sunnyslope High School
Phoenix, AZ
06-1980

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • MS office
  • Analytical thinking
  • Integrity and honesty
  • Customer relationship management
  • Public speaking

Timeline

SymAdvisor Consultant

Jack Henry and Associates
09.2016 - 09.2023

Vice President of Operations

Spire Credit Union
05.1999 - 09.2016

High School Diploma -

Sunnyslope High School

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Kellie Eaton