Summary
Overview
Work History
Education
Skills
References
Certification
QUALIFICATIONS
Timeline
Generic

Kellie Elizabeth Grulke

Gresham

Summary

Dynamic inventory control professional with proven expertise in inventory management and operational reporting. Skilled in problem-solving and quality assurance, effectively resolving discrepancies to enhance operational efficiency. Proficient in utilizing multiple systems to ensure compliance with industry standards.

Overview

21
21
years of professional experience
1
1
Certification

Work History

INVENTORY CONTROL CLERK

UNITED NATURAL FOOD, INC.
11.2010 - Current
  • Regularly utilizes multiple computer systems to maintain an accurate record of inventory in the warehouse, while performing regular data entry. Receives and counts inventory within the warehouse. Investigates discrepancies found between inventory records and warehouse stock. Conducts inventory research for lost merchandise. Regularly manages multiple tasks, while efficiently using time, working both independently, and in a team setting.

CUSTOMER SERVICE & COLLECTIONS REPRESENTATIVE

WELLS FARGO FINANCIAL
10.2005 - 04.2010
  • Worked as an outbound/inbound call representative to assist customers with delinquent accounts, and assisted in helping them find programs to keep their accounts in good standing. Excellent customer service skills. Navigated multiple computer systems simultaneously to assist customers with their needs.

CUSTOMER SERVICE REPRESENTATIVE

LIVEBRIDGE
02.2004 - 10.2005
  • Answered incoming calls and inquiries, while assisting customer's technical issues. Effectively utilized my computer skills, notating accounts, while talking on the phones with customers, and responding to their questions and concerns. Utilized problem solving skills to further help customers find solutions to their technical issues with personal equipment.

Education

Certificate of Diplomacy - Pharmacy Technician

WESTERN BUSINESS COLLEGE
01.2004

High School - General Studies

Centennial Learning Center
Portland, OR
01.2001

Skills

Inventory management and analysis

Operational reporting

Procurement collaboration

Returns reconciliation

Standard operating procedures

Shrink resolution

SOX compliance tracking

Physical inventory coordination

Timely inventory recaps

Quality assurance

HACCP and SQF adherence

Forklift and pallet jack operation

Manhattan and WBS systems user

References

  • Carl Fulton, 503-805-1356, PERSONAL
  • Nathan Wright, 360-857-8372 PROFESSIONAL

Certification

  • Reachlift/forklift certification
  • Order Picker certification

QUALIFICATIONS

  • Clerical Inventory Clerk
  • Customer Service
  • Call Center Representative

Timeline

INVENTORY CONTROL CLERK

UNITED NATURAL FOOD, INC.
11.2010 - Current

CUSTOMER SERVICE & COLLECTIONS REPRESENTATIVE

WELLS FARGO FINANCIAL
10.2005 - 04.2010

CUSTOMER SERVICE REPRESENTATIVE

LIVEBRIDGE
02.2004 - 10.2005

Certificate of Diplomacy - Pharmacy Technician

WESTERN BUSINESS COLLEGE

High School - General Studies

Centennial Learning Center

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