KELLIE ELMORE
Sugar Valley,GA
Summary
Energetic with dynamic customer service skills. Poised and personable. Excellent customer relations and welcoming attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
18
18
years of professional experience
Work History
ESTHETICIAN
Ivolution
01.2024 - Current
- Booked appointments, managed client records, and processed payments using salon software
- Exemplary phone skills/ internet skills
- Provide clients with memorable and positive experience.
- Maintained strict sanitation protocols to ensure clean and safe environment for both staff and clients.
FRONT OFFICE ASSOCIATE
Williams Plastic Surgery
01.2020 - 01.2024
- Managed front desk operations, scheduling, check-ins, and answering calls.
- Greeted guests warmly upon arrival and provided seamless registration process.
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
SUBSTITUTE TEACHER
Board of Education
01.2016 - 01.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
LEAD PATIENT SERVICES COORDINATOR
PT Solutions
01.2014 - 01.2015
- Managed patient calls and inquiries at busy medical office
- Coordinated scheduling and appointments for team of healthcare providers
- Provided excellent customer service and support to patients and their families
- Maintained confidentiality and professionalism in all interactions with patients and colleagues.
ASSISTANT MANAGER
Nebraska Book Company
01.2012 - 01.2014
- Experience in inventory management and vendor relations. Financial aid, financial transactions, deposits.
- Developed strong working relationships with staff, fostering positive work environment.
- Supervised day-to-day operations to meet performance, quality, service expectations.
- Maintained clean, safe, and organized store environment to enhanced customer experience.
SURGICAL TECHNOLOGIST
Floyd Medical Center
01.2011 - 01.2012
- Maintained high infection control standards.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
MEDICAL RECORDS
Northwest Georgia Medical Group
01.2008 - 01.2009
- Reduced claim processing time with thorough review of medical records, interviews, and documentation.
- Conducted comprehensive reviews of medical records to ensure accurate claims processing and payment.
- Ensured accurate documentation of all relevant patient information within electronic medical records systems.
PHARMACY TECHNICIAN
Rite Aid Pharmacy
01.2007 - 01.2009
- Provided excellent customer service and resolved medication-related issues
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
ESTHETICS -
Brillare Beauty Institute
Chattanooga, TN01.2024
SURGICAL TECH DIPLOMA -
Georgia Northwestern Technical College
Rock Spring, GA01.2011
Skills
- English native
- Sanitization/ Infection Control
- Scheduling
- Superior attention to detail
- Excellent team player
- Relationship building
- Professional demeanor
- Customer Service
- Multitasking and Organization
- Dependable and Responsible
- Flexible Schedule
- Decision-Making
References
- Suann Jones, (423) 227-0057, sjones@brillarebeautyinstitute.edu
- Dawn Cortes, (706) 266-4969
- Morgan Carroll, (678) 899-8830
- Sydney Meadows, (706) 980-2120
Timeline
ESTHETICIAN
Ivolution
01.2024 - Current
FRONT OFFICE ASSOCIATE
Williams Plastic Surgery
01.2020 - 01.2024
SUBSTITUTE TEACHER
Board of Education
01.2016 - 01.2020
LEAD PATIENT SERVICES COORDINATOR
PT Solutions
01.2014 - 01.2015
ASSISTANT MANAGER
Nebraska Book Company
01.2012 - 01.2014
SURGICAL TECHNOLOGIST
Floyd Medical Center
01.2011 - 01.2012
MEDICAL RECORDS
Northwest Georgia Medical Group
01.2008 - 01.2009
PHARMACY TECHNICIAN
Rite Aid Pharmacy
01.2007 - 01.2009
ESTHETICS -
Brillare Beauty Institute
SURGICAL TECH DIPLOMA -
Georgia Northwestern Technical College
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