Dynamic analyst who successfully partners with cross functional teams to meet corporate goals. Experienced with budget planning, program development and implementation and fostering client relations. Adept in the end to end process of grant making, reporting and maintaining meticulous documentation. Excellent relationship-building, problem-solving and communication skills with analytical and adaptable nature.
Overview
2026
2026
years of professional experience
Work History
Analyst
Blue Cross Blue Shield of Michigan
01.2010 - 06.2025
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Interacted with internal and external customers to understand business needs and translate into requirements and project scope.
Budget Coordination and Management
Blue Cross Blue Shield of Michigan
Evaluated procurement needs and projected expenditures by providing accurate forecast and timely variance analysis of approximately $2M budget annually.
Ensured compliance with regulatory requirements, maintaining meticulous records of all financial transactions and documentation.
Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
Participated in professional development opportunities to stay current on best practices in budget management techniques and tools.
Grant Reviewer
Blue Cross Blue Shield of Michigan
Played a key role in shaping organizational policies and procedures related to the grant review process, further enhancing its impact and reputation.
Leveraged strong analytical skills to identify potential risks or challenges within grant proposals, promoting informed decision-making among stakeholders.
Ensured compliance with all applicable regulatory requirements during the evaluation process, protecting both parties involved in the granting relationship.
Assisted with post-award monitoring activities as needed, ensuring grantees'' adherence to terms and conditions of funding agreements.
Maintained accurate records and documentation throughout the review process, ensuring transparency and accountability.
Aided assigned grant contacts through technical assistance, research and other support services.
Conducted in-depth financial analyses of grant applications to assess viability and sustainability of proposed projects.
Website Administrator
Blue Cross Blue Shield of Michigan
Provided remote assistance to grantees experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Managed content updates, ensuring accurate information and consistent branding across all pages.
Optimized site performance through regular updates, security patches, and server maintenance.
Administrative Officer
Blue Cross Blue Shield of Michigan
Maintained accurate and detailed client and program files, ensuring timely processing of invoices, payments, and financial reports.
Achieved successful audit results through diligent record-keeping and strict adherence to internal controls.
Updated reports, managed accounts, and generated ad-hoc reports and presentation, showcasing the reach of our grant making.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Created, prepared, and delivered reports to various departments.
Contributed to successful projects by providing essential administrative support and resource management.
Event Coordinator
Blue Cross Blue Shield of Michigan
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Collaborated with cross-functional teams and managed logistics of event planning, booking and promotions to ensure seamless event execution and positive outcomes.
Created detailed timelines and budgets for events to meet all deadlines.
Effectively manage large-scale corporate events, resulting in well-coordinated functions that met all objectives and resonated with target audience.
Balanced competing priorities while managing multiple simultaneous projects to ensure timely completion of each task.
Customer Service Advocate at Blue Cross Blue Shield Of Michigan & Blue Care NetworkCustomer Service Advocate at Blue Cross Blue Shield Of Michigan & Blue Care Network