Summary
Overview
Work History
Education
Skills
Timeline
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Kellie Gentry

Owings,MD

Summary

Compassionate Direct Support Professional with extensive experience at Arc of Chesapeake, skilled in developing personalized care plans and providing emotional support. Proven ability to enhance client well-being through effective activity planning and behavior management, ensuring dignity and independence. Committed to maintaining compliance with health standards and fostering community engagement.

Overview

11
11
years of professional experience

Work History

Direct Support Professional Caregiver

Arc of Chesapeake
05.2024 - 08.2025
  • Assisted individuals with daily living activities, fostering independence and dignity.
  • Provided companionship and emotional support to enhance overall well-being.
  • Maintained a safe and clean environment, ensuring compliance with health standards.
  • Engaged clients in recreational activities to encourage social interaction and skill development.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.

Direct Support Professional

ARC Of Southern Maryland
08.2023 - 03.2024
  • Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
  • Developed personalized care plans in collaboration with clients and families to address specific needs.
  • Facilitated social and recreational activities, fostering community integration and engagement.
  • Monitored client progress and behavior, documenting observations to inform care adjustments.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Receptionist

Styled Salon
03.2022 - 07.2023
  • Greeted visitors warmly, ensuring a positive first impression of office environment.
  • Scheduled appointments and maintained calendar for executives, optimizing time management.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.

Professional House Cleaner

Merry Maids
01.2015 - 10.2018
  • Conducted thorough cleanings of residential properties, ensuring high standards of cleanliness and organization.
  • Utilized various cleaning tools and eco-friendly products to maintain safe and healthy environments.
  • Developed efficient cleaning schedules to optimize time management and enhance customer satisfaction.
  • Trained new team members in effective cleaning techniques and safety protocols to ensure consistency in service quality.

Education

High School Diploma -

Northern High School
Owings, MD
06-2006

Skills

  • Disability awareness
  • Emotional support
  • Meal preparation
  • Personal hygiene assistance
  • Activity planning
  • First aid and CPR
  • Daily living assistance
  • Behavior redirection
  • Client documentation
  • HIPAA compliance
  • Behavioral management
  • Compassionate care

Timeline

Direct Support Professional Caregiver

Arc of Chesapeake
05.2024 - 08.2025

Direct Support Professional

ARC Of Southern Maryland
08.2023 - 03.2024

Receptionist

Styled Salon
03.2022 - 07.2023

Professional House Cleaner

Merry Maids
01.2015 - 10.2018

High School Diploma -

Northern High School

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