KELLIE CLARK
Dunlap,Tennessee
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Risk Adjustment Coding Specialist
Galen Medical Group
04.2026 - Current
- Serve as functional lead for a team of HCC and CPC coders, managing daily workloads, assigning tasks, and resolving complex, high-risk coding cases to maintain strict production deadlines.
- Lead internal quality assurance (QA) audits on team risk-adjustment coding, utilizing findings to design and deliver targeted onboarding, compliance training, and educational sessions.
- Partner with the Population Health Manager to optimize workflows, consistently meeting or exceeding annual diagnostic recapture rate targets.
- Analyze complex inpatient/outpatient medical records to assign accurate ICD-10-CM codes based on MEAT criteria, ensuring 100% compliance with CMS, HIPAA, and AAPC standards.
- Collaborate directly with clinicians and provider engagement teams to bridge documentation gaps, delivering actionable feedback that enhances documentation specificity and data accuracy.
- Analyzed and resolved coding discrepancies to ensure accurate billing processes.
- Collaborated with healthcare teams to optimize documentation practices for improved patient care.
- Trained staff on coding protocols and compliance standards to enhance operational efficiency.
- Reviewed clinical records for completeness and accuracy, ensuring adherence to regulatory guidelines.
EMR Coding Auditor II
Galen Medical Group
05.2022 - 04.2026
- Perform comprehensive medical chart audits, request records, validating coding accuracy and supporting compliance with AAPC and Medicare guidelines.
- Query providers and educated them on documentation requirements, improving accuracy and clinical quality outcomes.
- Collaborate with RCM teams to identify denial trends, streamline workflows, and support revenue optimization.
- Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
Unit Secretary / Medical Assistant
Kindred Hospital
04.2020 - 02.2024
- Supported patient care by coordinating communication between providers, patients, and families, improving continuity of care.
- Managed medical records, appointment scheduling, and physician orders, maintaining accuracy and compliance with HIPAA.
- Trained and mentored new unit secretaries, enhancing department efficiency and staff performance.
- Trained new staff on hospital protocols and administrative processes.
Director of Finance / Financial Aid
Academy of Allied Health Careers
09.2016 - 07.2023
- Managed financial operations, including reconciliations, audits, student payment plans, and supporting institutional compliance.
- Helped with courses and Lab days on medical assisting, EHR, billing, and coding, contributing to student success and professional readiness.
- Developed streamlined inventory systems for classroom, office, and laboratory supplies, optimizing operational efficiency.
Patient Care Technician
Erlanger
11.2016 - 05.2017
- Monitored patient vitals and performed diagnostic procedures, ensuring accurate documentation for provider review.
- Delivered compassionate care and assisted with daily living activities, improving patient comfort and satisfaction.
- Trained new patient care technicians, promoting quality standards and consistent clinical practices.
Office Manager / Bookkeeper
Sequatchie County Middle School
08.2008 - 09.2016
- Maintained accurate payroll, bookkeeping, and audit reports, contributing to smooth financial operations.
- Coordinated schedules, communications, and student records, supporting school administration efficiency.
- Managed vendor contracts and supply inventory, securing cost savings while maintaining high-quality services.
Education
Graduate Certificate - Pharmacy Technician and Sterile Processing
Ashworth College
Graduate Certificate - Clinical Medical Assistant / Billing & Coding
Academy of Allied Health Careers
Skills
- ICD-10-CM coding proficiency
- CPT coding proficiency
- HCC coding proficiency
- EMR/EHR navigation
- Chart auditing
- Medical terminology
- Clinical documentation
- Risk adjustment
- Quality measures
- Compliance standards
- HIPAA regulations
- Multitasking
- Organizational efficiency
- Staff training
- Education
- Knowledge of medical billing and coding software
Timeline
Risk Adjustment Coding Specialist
Galen Medical Group
04.2026 - Current
EMR Coding Auditor II
Galen Medical Group
05.2022 - 04.2026
Unit Secretary / Medical Assistant
Kindred Hospital
04.2020 - 02.2024
Patient Care Technician
Erlanger
11.2016 - 05.2017
Director of Finance / Financial Aid
Academy of Allied Health Careers
09.2016 - 07.2023
Office Manager / Bookkeeper
Sequatchie County Middle School
08.2008 - 09.2016
Graduate Certificate - Clinical Medical Assistant / Billing & Coding
Academy of Allied Health Careers
Graduate Certificate - Pharmacy Technician and Sterile Processing
Ashworth College