Kellie Grubic
Oxford,NC
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding, AthenaHealth, MYSIS, and EHR systems. Skilled in adapting to new situations and challenges to best enhance the organizational brand. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Effective at setting up as many as 175 weekly procedures for 7 surgeons in a busy orthopedic practice. Well-versed in checking coverage, obtaining authorizations and collecting payments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Certified Medical Assistant/surgical Coordinator
Emerge Ortho
Durham, NC
10.2014 - 03.2022
- Coordinated with facilities to set up surgeries for 20 orthopedic surgeons
- Expertly managed planning, scheduling and coordination of outpatient procedures
- Verified insurance coverage and obtained pre-authorizations
- Checked patients in and out and collected payments
- Completed administrative patient intakes with case histories, insurance information and mandated forms
- Obtained payments from patients and scanned identification and insurance cards
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
- Educated patients about surgeries and provided treatment plan documentation
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts
Cashier
Food Lion
Oxford, NC
03.2019 - 06.2019
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Checked identification for proof-of-age for alcohol and tobacco sales
- Performed cash, card and check transactions to complete customer purchases
- Operated cash register to record transactions accurately and efficiently.
Surgical Coordinator
Orthopedic Specialists Of North Carolina
Raleigh, NC
04.2011 - 08.2014
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations
- Educated patients about surgeries and provided treatment plan documentation
- Reviewed medical histories and current information to provide accurate information to surgeons
- Coordinated with facilities to set up surgeries for multiple orthopedic surgeons
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts
- Contacted hospitals to confirm patients' medical histories and prevent inaccurate diagnoses and treatments
Education
No Degree - Medical Assisting
National Healthcareer Association, Inc.
Leawood07.2022
Skills
- Operating System Software: Windows 7/8/10/11, iOS, Microsoft Office (2010, 2016, and 365), Excel, Cisco Systems, Remote Desktop Connection, Skype, Telegram, Zoom, Microsoft Teams, AthenaHealth, EPIC, Maestro, Surgimate and EMR Systems
- Completing Insurance Forms
- Organizing Service Schedules
- Patient Eligibility Requirements
- Documentation Review
- Teamwork and Collaboration
- Payment Scheduling and Collection
- HIPAA Compliance
- CPT Coding
- ICD-10 Coding
- Organization and Time Management
- Appointment Scheduling and Confirmation
Certification
CCMA -Certified Clinical Medical Assistant
Timeline
Cashier
Food Lion
03.2019 - 06.2019
Clinical Certified Medical Assistant/surgical Coordinator
Emerge Ortho
10.2014 - 03.2022
Surgical Coordinator
Orthopedic Specialists Of North Carolina
04.2011 - 08.2014
No Degree - Medical Assisting
National Healthcareer Association, Inc.
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